Performance Archives - All the Way Leadership Blog

Leaders must set clear priorities for success in the post-pandemic world

I am writing a blog series about becoming a strong leader in the post-pandemic world. First, I asked, Are you ready to be a strong leader in the post-pandemic world? Next, I continued the conversation by listing many bold predictions that did not come to fruition in the post-pandemic world. In October, I discussed three big work-related changes that all leaders need to understand to be successful in the post-pandemic world. In this blog, I will focus on how leaders can address big change number one – fewer people and resources to get the job done. The bottom line is that leaders must set clear priorities for success in the post-pandemic world.

Many organizations have fewer people

As I wrote in a previous blog, many industries reduced their workforce during the pandemic. Some that were hit hard, like travel, hospitality, and entertainment, rebounded and are on a positive trajectory in the post-pandemic world. Others have not faired so well. If you are wondering which industry laid off the most people this year, the answer is technology, according to my research assistant, ChatGPT. Here is what my assistant said when asked what sector laid off the most people in 2023.

“In the past year, the technology sector experienced many layoffs. Many tech companies, including major players like Cisco, Evernote, Oracle, Zendesk, LinkedIn, Microsoft, Cognizant, and Amazon, announced substantial layoffs. These layoffs affected various departments and were often attributed to cost reductions, restructuring plans, and a need to adapt to changing market conditions. The layoffs ranged from a few hundred employees in some companies to larger percentages of the workforce in others.”

Laying off employees is nothing new for many industries. The change this time around is the scale of the lay-offs. For example, the technology sector laid off over 100K employees in 2022. Numbers for this year are not final, but many believe it will be another large number. What does that mean for leaders? You will not have as many people in many industries to do the job as before. Sometimes, your team may be severely short-staffed, which can be challenging.

Some organizations have fewer resources

Not only did organizations reduce their workforce, but some also decreased their resources. What does that mean? Smaller investments, reduced offices, decreased benefits, lower budgets, less travel, and other ways to save money by cutting expenses. Don’t be surprised if fewer resources are available than before, which will limit your options. For example, if you use consultants to augment your workforce, you may be less able to leverage them as you did before the pandemic. I know many companies have “tightened their belts,” which makes leading in the post-pandemic world more challenging. However, lean times can sometimes lead to innovative solutions.

Leaders will need to set clear priorities

Given this new reality of fewer people and resources, leaders must set clear priorities to succeed in the post-pandemic world. Why? As a leader, you cannot waste your team members’ time on activities that don’t matter much or expend resources on low-return items. Gone are the days when you quickly produce better results by throwing more people at the problem. Neither can you afford to blow your budget early in the year and hope to get more resources later. No, wise leaders will set clear priorities so that the things that matter most get done first by their team members and themselves.

Strong leaders invest their own time in top-priorities

Let’s not forget that leaders must also set clear priorities for themselves. How you invest your time is hugely important. Please don’t waste it sitting in endless status meetings or low-impact activities. No – you need to focus on the top priorities. Over the years, I have witnessed many leaders who do not understand how to invest their time. They let others dictate how they spend their days without considering it. How can you spot a leader wasting their time on low-impact activities? Look at their calendars. It will tell you all you need to know. We will talk more about calendar management for leaders later this year in case it is one of your obstacles.

Leaders need to focus on the top priorities.

In the next blog, I will discuss a tool to set priorities.

What about you? Do you know how to set clear priorities for your teams and yourself? Do you have the tools you need to perform this critical function? If not, don’t worry. In the following few blogs, I will talk about tools that will help you set clear priorities and help put you on the path to success this year. Even if you already know how to set priorities, read the following few blogs. I will challenge you to be even more ruthless when setting priorities so that you can lead successfully in the post-pandemic world.

The most precious resource we have is time.
Steve Jobs

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I hope you join me on this journey to raise the next generation of leaders. The world is in desperate need of more great leaders. Women and men who lead with confidence, clarity, and creativity. It’s time to become the leader that your world needs. Let’s go All The Way!

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Strong leaders actually know how to craft a strategy

Last month I wrote about the fact that crafting a winning strategy is what strong leaders do. The next series of blogs will describe in more detail how to formulate your team’s strategy as a leader. This month we will begin with the basic concept.

A plan of action designed to achieve a major or overall aim.
Basic definition of strategy

Some leaders are clueless

Have you ever worked for a leader who does not know what a strategy is…really? No one trained him, and it showed. For example, I worked for one leader who had no clue. He knew it, I knew it, everyone knew it. The organization put this leader in charge of crafting the strategy we would use moving forward. He floundered, and we all watched while this leader struggled. He did not know what he was doing and never delivered. All his stakeholders were left in the dark wondering what was happening. Where were we going? As you might imagine – it was a painful experience for all of us and did not end well for this leader.

It is no fun working for a clueless leader.

The leader who replaced him was much better

Eventually, a new leader was put in place. This leader went to work right away crafting a strategy for the organization. She gathered a team to help define the strategy. She socialized it with her leadership team, received feedback, and made adjustments. A final product was delivered that was well-received by practically everyone. Trust was restored, a clear path forward was identified and performance improved rapidly as we began executing the new strategy. I watched in wonder as she turned around a bad situation in about 90 days. It was a pleasure working for a leader who knew what she was doing and inspired her followers.

In reality, strategy is actually very straightforward. You pick a general direction and implement it like hell.
Jack Welsh

A tool to help craft your strategy

As a leader, it is important that you understand what a strategy actually is. Some leaders struggle with thinking strategically because they do not really know what it means. You probably hear the word strategy a lot. I would offer that what many people are talking about when they say the word strategy is actually tactics, process, and procedures. This diagram found below is the best way I know to think about what a strategy is. It is simple to understand.

Use this simple diagram to formulate your strategy

When in doubt draw it out using this simple diagram. Starting on the left – we, that is you and your team, are here. It is important to define the current state – the blue circle with the red star. Describe what is going well with your team and what needs to change. On the right is the future state. You want to be there – the green circle. The strategy articulates how you are going to go from here to there – the arrow. Any strategy that does not include a how is not an actual strategy. I am going to say that again because I cannot count how many strategic briefings that were all fluff and no substance. In other words, there was no way to actually implement the strategy. Any strategy that does not include the how is not an actual strategy.

Simon Simek reminds us about the importance of the how.

An example of a strategy with no how in it

Years ago I worked for an organization that did not understand this topic. The business unit I worked in did not know how to articulate real strategic thinking. One year all we received from senior leadership was “grow the business”. The current state part of the business was only the revenue number we generated the last year, $100 million. The future state was another number – our target for the next year, $120 million. The strategy was we need to grow by $20 million, or 20%. No mention of how we would reach that number. Go and grow. Wow – talk about a strategy with no how in it. What happened next was predictable.

High growth strategies are not easy to implement.

The leadership team struggled to get everyone motivated

The go and grow strategy was not well received by the leadership team. Market conditions were changing – the next year would be much harder than the last year. The growth target was much larger than the previous one – twice as large. Leaders in the business unit wondered how in the world are we going to grow twice as fast in a tough market. No clear answers were provided by the senior leaders. The reality is that they did not know how we would do it. They were hoping for the best. The leadership team struggled to get everyone bought into the strategy and motivated to make it happen. As a result, we did not have a good year, we missed the target, and new leaders were brought in to fix the problem.

Getting buy-in from the team is critical for strategy success.

What about you?

Do you know how to craft a winning strategy? Have you taken the time to formulate, codify and communicate it to your stakeholders? If not, make the investment now. If so, you will enjoy the next few blogs. We are going to explore this topic in detail to include points to ponder, practical tactical tips, and lessons learned based on decades of experience.

ATW! is designed to make you a better leader

I hope you join me on this journey to raise up the next generation of leaders. The world is in desperate need of more great leaders. Women and men who lead with confidence, clarity, and creativity. It’s time to become the leader that your world needs. Let’s go All The Way!

All The Way Leadership!

A third practical tip for a successful video call – purpose and agenda

Millions of employees continue working from home, participating in a lot of video teleconference calls. To help you, I am going to share a third practical tip for a successful video call – have a clear purpose and agenda.

Many offices remain closed due to Coronavirus

Communicating effectively on-camera is challenging for groups

In case you did not read the last two blogs or watch the videos let’s start with the hard truth first – it is challenging to communicate effectively on-camera, especially in group settings. Three common scenarios happen during many video meetings that can create communication challenges.

Awkward: someone said something completely inappropriate (e.g., yelled at their kids) that everyone heard. What do you do next?
Boredom: no one is talking because they are distracted and not paying attention. Hard to get stuff done if everyone is zoned out.
Confusion: multiple people talking at the same time. Hard to hear much less understand what is being said when this happens.

It is easy to get bored if the meeting has a lot of participants.

What can you do to improve your performance during video conference calls?

Many leaders, including myself, wonder how do I get better at video conference calls? The last thing that any of us want to do is look stupid in front of others. We can ill afford a meeting full of awkward moments. I already shared the most practical tip I can give you to be better on-camera is to turn on your camera as much as possible. Last month I did my best to convince you that the mute button is your friend. Now I will share a third practical tip – have a purpose and agenda for your call. It will help others stay engaged and avoid being easily distracted. Participants will notice the fact you thought about the purpose and flow of the call beforehand.

It is tough to sit through a meeting with no purpose.

Kick-off your call by explaining the purpose to everyone

Never host a meeting that has no purpose. Be a strong leader who begins the call by explaining the purpose clearly and succinctly. Everyone on the call will appreciate giving them a clue about what will happen during the meeting. This tactic is particularly appropriate for one-off video discussions. If the participants do not meet on a regular basis, it is your job as the leader to explain why the meeting was scheduled and what you hope to achieve during the call. No need to spend ten minutes explaining the purpose – a simple explanation will do.

Participants will drift if there is no clear purpose and agenda

Think about the last time you participated in a video call that did not have a clear purpose and agenda. At best, you probably spent the first part of the call trying to figure out what it was about. You were asking yourself a series of questions like – do I need to pay attention during this call, or can I multi-task? Will I need to talk at all during the call? When will it be over? What time is it? If these questions are entering your mind, you can bet that others are thinking about similar questions. Worst case – participants will get bored. Next thing you know – everyone is zoned out and nothing gets accomplished during the call. A complete waste of time.

Avoid boring participants during your meetings.

Send out the purpose and agenda beforehand if you can

Let’s get truly tactical. I recommend you send out the purpose and agenda before the video call if you can. It does not have to be complicated. Providing this information in advance helps participants decide if they should attend. Many people are super busy these days, juggling multiple calendars invites on a regular basis. They may need to skip your meeting if something higher priority conflicts with it. Give them enough preview material to make an informed decision. A best practice is to include the agenda in the calendar invite. Another technique is to attach a word document or PowerPoint slides to the invite. Yes – you read that right. Send out the slides before the meeting. Some of you are shaking your head right now, so let’s talk about using slides for meetings.

Include an agenda in your meeting invites – not like this one.

Guiding the agenda with slides may be appropriate

Many people hate PowerPoint. It is the bane of their existence. I understand their disdain for slides. With over thirty years of experience, I have created thousands of slides and seen probably a million or more. Some companies and organizations won’t even allow their employees to use slides. Not me – I am a fan. PowerPoint is a useful tool for meetings. I am not saying that because I work for Microsoft. Rather I truly believe it. Slides can help make many meetings more productive. If you put in the proper effort when pulling together slides for a meeting, then the group will benefit. If you throw something together willy nilly then all will suffer the dreaded disease known as death by PowerPoint. Avoid that trap.

A few cautions about using slides

Perhaps I opened up a can of worms by mentioning slides. My main recommendation when it comes to slides is to spend the appropriate amount of time to create compelling content. This post is not all about slides so I will stop there with best practices. Instead let me provide a few cautions when it comes to using slides for a meeting. Avoid these three major mistakes.

Too many slides – no one wants to sit through thirty slides for a thirty-minute meeting. Basic math – take the total number of minutes available and divide by three or two to calculate the number of slides to include.
Too many words – everyone can read faster than you can talk. Don’t include too many words on your slides. No one wants to read a book. Never ever read the slides to others. It is not kindergarten.
Worthless slides – if you are in doubt whether or not to include a slide, then get rid of it. Slides that do not communicate the point are worthless. Participants will not complain if you go light on the number of slides.

Your audience will spend too much time trying to read this paragraph instead of listening.

Be timely and follow the agenda when leading your video calls

Another tactic to consider is keeping track of the time as the call progresses. I highly recommend you do your best to start and finish your video calls on time. All the participants will appreciate it. Granted, company culture may dictate if you actually start meetings on time. Some organizations, like the military, are strict about being on time. While others are more casual. Adjust accordingly. Sometimes you may need to wait for important participants to join a call. This situation is not hard to manage – simply let everyone know you will start in a few minutes after others arrive.

Always be on time. It is a simple demonstration of discipline, good work habits, and most importantly respect for other people.
Anthony Bourdain

End on time, or early if you can

Having said that I have yet to encounter a professional organization that believes meetings should run long. In fact, the opposite is true. Most participants will not hang around if the meeting goes past its scheduled finish time. No – they will drop from the call and move onto their next activity. I don’t even consider it rude if someone drops from a call because it goes long. Avoid this scenario by being a better leader. End your call on time, or even early if you are done with the agenda. I cannot recall any time in my career when someone complained because a meeting was shorter than scheduled, or canceled because it was not needed.

Last words of warning

I want to share last one bit of advice. Invest some time and energy up front in your video calls to get the results you are seeking. Simply put – the better you are at leading video calls the better participation you will see. If there is no clear purpose, or agenda, participants will skip the session because they cannot tell if it is worth their time. Do your best to follow the agenda and stay on time. Otherwise, don’t be surprised if people avoid your video calls because they are chaos. This fact is especially true for long meetings. Don’t worry the more you practice the better you will get. Trust me.

A friendly reminder – people will avoid useless meetings.

ATW! is designed to make you a better leader

All The Way Leadership!

The most practical tip to be better live, on-camera

Leaders are on camera a lot more these days. The global COVID crisis impacted practically every organization in the world. Most stores, offices, and other places of work closed their doors the past few months. Millions of employees are working from home these days and participating in a lot of video teleconference calls. As a result, many more leaders are spending hours on camera – talking with their teams, meeting with their customers, and engaging with their stakeholders. It is becoming more important than ever that leaders communicate effectively live, on-camera. If they do not, it could negatively impact their performance.

The COVID crisis is changing how leaders communicate.

Communicating effectively on-camera is challenging

Leaders, let’s face the hard truth upfront – it is challenging to communicate effectively on-camera. Three reasons explain why this mode of communication can be daunting for leaders. First, you must understand the technology. Technical difficulties will ruin your day if you are clueless. Second, others can see you up close, and personal. Some of us (I fall into this category) have a face for radio, not the camera. Third, it is easy to get distracted, especially if you are on a laptop computer or phone. Trust me – if you are distracted, you can bet others are as well.

Make sure you are proficient with the technology.

What can you do to improve your performance on-camera?

Many leaders, including myself, wonder what can I do to improve my performance on-camera? How do I get better at this critical communication skill? The last thing that any of us want to do is look stupid in front of others. We can ill afford a stumbling and bumbling performance. The simple solution to this challenge – practice. The most practical tip I can give you to be better live, on-camera is to turn on your camera as much as possible. Don’t hide from this challenge.

It takes twenty hours of practice on-camera to get proficient

According to Josh Kaufman’s TED talk (viewed over 20 million times) – it takes roughly twenty hours to learn anything new. Communicating live, on-camera is a brand new skill for many leaders. Before COVID – participating in teleconference calls was more the norm, than video teleconference calls. The new normal is here. I am convinced that from now on, leaders will be expected to communicate live, on-camera a lot more than in the past. It is a reality that we leaders all face. Take it head-on by turning on your camera as much as possible so that you can become comfortable communicating on-camera. Start practicing – it will take twenty hours.

People want to see their leaders

Some of you remain unconvinced. You are asking – why in the world should I turn on my camera? You are thinking – I am horrible at communicating via a video camera, and no one wants to see me. Dismiss those thoughts. People want to see their leaders, and you should want that kind of visual interaction with your team, other leaders, and stakeholders. Remember this, according to several studies, non-verbal communication is as important as verbal communication when engaging others. Body language and facial expressions alone can communicate how you feel about a topic.

The most important thing in communication is to hear what is not being said.
Peter Drucker, leadership expert and management guru

You will get better with practice

Turn your camera on as much as possible. Practice, practice, practice. Based on my own recent experience, you will get better over time. We all know leaders who are awful on-camera. They are nervous, and so is everyone else. It is difficult to watch, much less pay attention to a leader who cannot communicate well on camera. I bet you he does not practice and does not turn on his camera unless there is no alternative. Some of us are lucky enough to know leaders who are excellent on-camera. She communicates effectively with her stakeholders. Everyone enjoys participating in her meetings. The latter leader will have a distinct advantage over the former in the future. Be that kind of leader – you can do it.

Several leaders are standing out during the COVID crisis.

Don’t turn your camera on all of the time

Let me finish by pointing out that it is not always appropriate for you to turn on your camera. At times, it is prudent to avoid being “caught on camera” in an awkward situation. Three simple examples come to mind.

You are in a place full of visual distractions – if you are working from home with your kids or pets running wild nearby. Don’t turn on your camera, unless you want to risk an embarrassing situation.
You are driving – stay safe on the road. Keep your eyes on the road, not on your phone, or laptop. Don’t ever turn on your camera while you are in the car unless it is parked, or someone else is driving.
You are late to the meeting – no one walks into a normal meeting and deliberately causes a major disruption by bringing attention to themselves. Don’t make the same mistake by arriving late with your camera live. Instead, join and decide what makes the best sense.

Kids are cute, but not during important business meetings.

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Turn your camera on as much as possible.

All The Way Leadership!

More lessons learned for how to communicate clearly

I was running behind schedule. I hate being late, especially to my own meetings. A business lunch with a colleague took longer than expected. A horrible reason for being tardy. I ran to my car and dialed into the meeting. My entire team was on the line waiting for me to join. I apologized profusely for not showing up on time. I expect members of my leadership team to be punctual, and hold me to the same standard. My military experience factors into my leadership expectations. If you are not ten minutes early, then you are late is one of the many lessons learned from my military days.

Give the people you work with or deal with or have relationships with the respect to show up at the time you said you were going to. And by that I mean, every day, always and forever. Always be on time. It is a simple demonstration of discipline, good work habits, and most importantly respect for other people.
Anthony Bourdain

Things went from bad to worse

I gave my opening remarks to kick off the meeting. It took me longer than usual. My nerves were getting the best of me. “Let’s start” I finally said. Then I heard silence. No one spoke at all. I looked down at my phone and noticed that I was no longer connected. I was talking to no one. Damn – not my day. I dialed back into the meeting. By now we were running ten minutes behind schedule which is inexcusable. Once again, I apologized to my team. They could tell by the tension in my voice that I was frustrated.

Make sure your team can hear you on conference calls.

Learn from your mistakes to avoid repeating them

The first presenter jumped in right away to start the meeting. He did an excellent great job getting us back on track. The rest of the meeting went fine. Most of my team members forgot about my performance. I did not. I needed to learn from my stupid mistakes that day. With that thought in mind, I want to share more lessons learned for how to communicate more clearly. In case you missed it – the first lesson is simple. Show up on time. Don’t leave your team waiting impatiently for your arrival.

Lessons Learned #2 – Provide insights to your team about your communication style

As a leader, you have a certain communication style. All leaders do. I recommend that you provide insights to your team about your communication style. How do you prefer to interact with them? Let them know so that they are prepared. For example, I used to host a weekly leadership call every Friday morning. It was a virtual meeting. I would send out a slide packet beforehand. I used the slides to guide our discussion. It also provided information to anyone who could not make the meeting. They would send me an email letting me know they could not attend and review the charts on their own. The system seemed to work well for everyone.

Other leaders have their own communication style

My weekly meeting was short – only 30 minutes. Typically, I would talk for the first half, answer questions, and then we would go “around the horn” so that every team member was able to contribute to the conversation. My team knew the deal, and it worked well. Other leaders I know would never use slides for a team meeting. They hate slides. They prefer an open-ended conversation – which is fine. There is no right answer – you need to figure out what works best for you. Then, communicate it to your team.

Some leaders prefer no slides at meetings – just conversation.

Lessons Learned #3- Know your boss’ communication style

Your boss possesses a communication style. It is important that you know it. I worked for many leaders over the years, and they all had their own communication styles. It was particularly true when it came to receiving status updates. I worked for several who were fine with “drive-by” interactions. The ones where you simply show up and give a quick update without coordinating a meeting time in advance. Others closely followed their calendars. They only met and communicated at pre-arranged times. Once I gave a drive-by update to a boss who only met with others who were on her calendar. That was a mistake. One of the shortest, and worst meetings of my life. She kept looking at me like there was something wrong with me. There was. I didn’t understand her communication style. Stupid mistake on my part. I never did another drive-by with her.

A hallway conversation is sometimes the best way to catch up.

Lessons Learned #4 – Ask for feedback, especially on conference calls when you cannot see anyone

Conference calls are challenging, especially with large groups. If you are leading one make sure you ask for feedback from participants at appropriate times. The reason to ask for participants to chime in is a practical matter. You want to answer three basic questions.

Can they hear you? Perhaps you are on mute, have a bad connection, or dropped from the call. Easy to do, especially in your car.
Are they paying attention? It is easy to get distracted, or multi-task. The longer the meeting, the more important it is to ask for feedback.
Do they understand what you are saying? See if they have any questions or feedback to offer. Silence is not concurrence. It may be a sign your audience does not understand you.

Video conferencing is becoming the new normal.

Video teleconference calls (VTCs) are not much different than conference calls although there are a few more things to consider. I plan on discussing best practices and lessons learned for video teleconferencing in upcoming blogs. It is a timely topic given the current health crisis with many of us working from home these days.

Wise men speak because they have something to say; Fools because they have to say something.
Plato

Bottom line – think before you open your mouth to speak

I love the quote from Plato. It is a great reminder that what you say as a leader is important. Your team and stakeholders are listening. Don’t disappoint them by saying something stupid. Don’t be a foolish leader. Instead, take the time to think about what you are going to say beforehand. Not after. When in doubt. Don’t say anything. It is usually better to hold your tongue than to insert your foot into your mouth. Trust me. I know from personal experience that your words can get you into trouble. Look around and you will see way too many leaders violating this principle.

He should have thought before speaking to the crew. It cost him dearly.

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All The Way Leadership!

How to master your craft – three leadership lessons learned in the 82nd

This week we celebrate the 75th anniversary of D-Day. Despite many challenges the Allied invasion was successful and turned the tide of WWII. Thousands of brave men participated in this operation to include multiple US Army Airborne Divisions. Paratroopers actually jumped into France the day before D-day to secure critical roads, bridges, and other strategic objectives. Their bravery, valor, and courage contributed greatly to the success of the invasion. The 82nd was one of those units.

US Paratroopers before they boarded the planes for D-Day invasion.

All The Way Leadership! lineage is from the 82nd

My leadership lineage began at Fort Bragg North Carolina. The Army assigned me as a brand new Army Infantry Officer in the 82nd Airborne Division. My job title was rifle platoon leader, and one of my roles was serving as a Jumpmaster. A Jumpmaster’s job is to make sure all the paratroopers aboard the planes exit the aircraft safely so that they can land and complete their assigned mission. Jumpmasters play a critical role in every airborne operation. It is expected that all leaders in the 82nd become Jumpmaster qualified, and serve in that role. I learned a lot as a Jumpmaster. Below are the top three leadership lessons learned in the 82nd.

The unit patch of the 82nd All-American Airborne Division. — Only the best can serve as leaders in the 82nd Airborne Division.

1. You must master your craft

The title Jumpmaster says it all. You are expected to become a master parachutist. Jumpmasters are required to complete intense special training to earn the title. The training includes multiple hands-on tests during which you have to clearly demonstrate you know your stuff. I remember being extremely nervous before one of my exams because so many students did not pass it. Once you complete that training, you are required to serve as a Jumpmaster on a regular basis so that your skills stay current.

Student completing JMPI test while blackhat instructor grades. — A student completing a hands-on test while blackhat instructor grades. This test is difficult.

You will get better over time

As they mature, Jumpmasters become experts in airborne operations. They usually earn special awards (e.g., the Senior Parachutist Badge) to recognize their expertise and experience. It is important that you master your craft over time. Become the best that you can at whatever it is you decide to do. Don’t be satisfied with just getting by. As a leader, you are expected to be an expert. Don’t let your team down. They deserve a leader who knows what she is doing.

The Master Parachutist badge is a sign of a true airborne expert.

2. Realistic rehearsals enhance execution

Before every airborne operation Jumpmasters walk everyone that is jumping that day through several realistic rehearsals. The first rehearsal takes the paratroopers through the steps involved when jumping. As the Jumpmaster talks, the paratroopers simulate exactly what will happen to them during the jump. The rehearsal also covers things that could happen such as your parachute does not open, or you have to land in the trees. In case you are wondering – tree landings are scary. Next, everyone practices landing…BTW it usually hurts when you land. Sometimes a lot.

Dirt flies off a paratroopers boots as he finishes a practice parachute landing fall with other paratroopers of 1st Brigade, 82nd Airborne Division
(U.S. Army photo by Spc. Michael J. MacLeod, 1/82 AAB, USD-C)

Rehearse the details as much as possible

After that, all jumpers practice “actions in the aircraft” as a group. During this step, you rehearse in detail everything that happens in the air on the ground. The reality is that everyone has jumped before. You are not teaching anything new. Rather, you are practicing so that every jumper knows exactly what they are supposed to do once you get in the air. No one wants any surprises in the aircraft. If there are issues during rehearsal it will only get worse in the plane.

Members of the 82 Airborne Division conduct pre-jump rehearsals.

Be prepared for when things go wrong

I have jumped over 50 times, and I can tell you that all these rehearsals work well to enhance execution. On more than one occasion something went wrong in the aircraft, or during the jump. For one operation the Air Force pilots flew along the edge of the drop zone thinking that the wind would blow us over the target. It didn’t. In fact, the opposite happened. Every jumper was forced to land in the trees. After exiting the aircraft, I gave the pilots a middle finger salute thanking them for their incompetence and then executed all the steps required for a successful tree landing. That one hurt.

Paratroopers practice landing to get ready for the real thing. (U.S. Air Force photo/Alejandro Pena) — Paratroopers practice landing to prepare for the real thing. (U.S. Air Force photo/Alejandro Pena)

Realistic rehearsals are key to success

I recommend that you use realistic rehearsals to enhance execution with your team, especially before major events. Practice every step as realistically as you can. It will pay dividends. I know from my own experience that rehearsing before any presentation is a really good idea. It prevents gremlins from showing up. If there is one key lesson the 82nd Airborne Division learned on D-Day it is that things never go as planned.

Pvt. John Steele, an 82nd Airborne Division soldier got caught on a church steeple when he jumped on D-Day. He played dead for hours but eventually was taken prisoner by the Germans. He later escaped and continued to fight in the war.

3. Leadership confidence calms fears

Jumpmasters are trained to be calm at all times in the aircraft. Your job is to set an example for the paratroopers to follow. Jumping out of a perfectly good plane at 800 feet with over 50 pounds of equipment, usually at night, is not a natural act. In case that does not scare you – every piece of equipment used in the operation, to include the plane, was built by the lowest bidder. It makes perfect sense for everyone to have fear and/or anxiety as you prepare to jump. I know that I was nervous during every jump I ever made. Anyone who tells you otherwise is either lying or crazy.

Jumpmaster giving commands to paratroopers before the door is opened.

Rituals help with anxious moments

To counter this fear, the Jumpmasters guide the paratroopers through a series of steps using loud and clear commands. The way it works is that the Jumpmaster yells the commands to all the jumpers along with a visual signal. The paratroopers all echo back the command indicating they heard it and then perform the action. These steps are completed so that everyone is ready to jump when the doors open. Once the doors open, the Jumpmaster inspects it and gets the first jumper ready. The pilot will turn on the green light and everyone exits the aircraft. It sounds simple, but it can be scary. Reality definitely hits you when the doors open and the light turns green. No time for fear at that point.

A jumpmaster checking to make sure everything is in order for the paratroopers.

An effective leader knows how to control his fear

The final lesson to learn from this old Jumpmaster is that it is okay to have fear. What you do with that fear is important. If you master your craft and conduct realistic rehearsals, then you will have the confidence needed to overcome any fear. You will be able to jump when the time comes. If you neglect these lessons then do not be surprised if you are scared when it matters most. Instead of being at the top of your game, you will be worried about anything and everything possible going wrong. Your team will sense your fear and perhaps respond likewise, which is bad for everyone. Avoid that scenario. Do your part as the leader. Control your fear.

https://www.youtube.com/watch?v=SfNq4fxVdgg

For anyone who is not familiar with airborne operations – this video is a nice summary.

ATW! is designed to make you a better leader

All The Way Leadership!

If you only have a minute, try this one. It is about Jumpmasters.

Strong leaders promote diversity and destroy divisions

All the Way Leadership! draws its heritage from the 82nd Airborne Division. I learned a lot while serving there. Lessons that helped make me a better leader. For the month of May, I am sharing the top leadership lessons I learned while serving as an All-American paratrooper. Two weeks ago I wrote about the first lesson – why the best leaders go out the door first. Last week I wrote about the second lesson – why the best leaders train until it hurts. Below is the third lesson. It is about diversity – a controversial topic.

Modern leaders must deal with diversity and division

In our country right now, there is a lot of discussion about diversity and division. Racial tensions are high. We are having a debate about our history. Who should we honor? How should our shared past be remembered? What about the Confederacy, and its leaders? What about the founding fathers? Can we have monuments to those who built our country without erasing the ugly parts of US history? How do we move forward without tearing the country apart? Great questions that do not have easy answers.

Racists gather in front of the Rotunda located at University of Virginia

Diversity is tough and complicated

I do not pretend to have all the answers. I do understand diversity because I have seen a successful model before while serving in the 82d Airborne Division which is also known as the All American Division. It was constituted, originally as the 82nd Division 100 years ago, shortly after the US entered into World War I. Since its initial members came from all 48 states, the division acquired the nickname All-American, which is the basis for its famed “AA” shoulder patch that is pictured below.

82d Airborne Division patch – the AA on the patch stands for All-American

Leaders should promote diversity – it is a force multiplier

When I arrived in 1991 it was still known as the All-American division because its members came from all parts of the US. We had paratroopers from every state, every US territory, various education levels, economic backgrounds, race, gender, creed, and religion. You name it and there was probably someone in the 82nd with that background. We were all different and we were all paratroopers.

I will never fail a fellow paratrooper. I cherish the sacred trust and the lives of men with whom I serve. Leaders have my fullest loyalty, and those who I lead will never, never find me lacking.
Line from the Airborne Creed

Nostalgic perspectives are not helpful

I am not going to pretend that everything was perfect. We had our challenges, but somehow our diversity was not a stumbling block. Rather it was a strength. Everyone brought their best to accomplish the mission. It was an important phase of my life when I learned that people from very different backgrounds can work together successfully. When I reflect on that time I think there are three reasons why diversity was and is a force multiplier in the All-American division.

1. Leaders come from all walks of life

The first battalion I served in, 1st Battalion of the 325th Airborne Infantry Regiment, had officers from several sources. There were numerous West Point graduates, many ROTC officers, and prior-enlisted soldiers who were commissioned through the Officer Candidate School. The diversity of our Non-Commissioned Officers was even greater. It did not matter much where you came from because leadership is not an inherent trait that only a few possess. There is not an elite segment of American society that provides leaders for the rest of us. No, our leaders come from all over the country. It has been that way since the birth of our nation.

We hold these Truths to be self-evident, that all Men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness.
United States Declaration of Independence

Leadership can be learned

I saw this first-hand in the 82nd. I learned about leadership from numerous mentors and watched others learn and grow during their time in the division. We were taught important lessons like leaders set the example, and leaders go out the door first. Leadership lessons that stayed with me. The good news is that any of us can learn to be an effective leader – no matter your background. If you don’t believe me, watch this short video.

2. Standards are standards – leaders enforce them

All US Army paratroopers are expected to meet stringent standards. No one gets any slack. When I say no one, I mean no one. Does not matter if you are enlisted, an NCO, or an officer. Does not matter if you are black, white, yellow, Catholic, Protestant, Jewish, Wiccan, male, or female. You either meet the standard, or you don’t. If you don’t, then you are sent away.

There’s a lot of things you’re going to see here that are a little messed up or a little different. Don’t try to change it. We’re the 82nd Airborne and that’s the way we do it. We like it that way.
Quote from article 12 Reasons Why Paratroopers Do It Better

It starts in Airborne school, continues with Jumpmaster school, and various other airborne training events you are required to complete in order to be a member of the All-American Division. These demanding standards cause a positive effect. It builds trust. You trust everyone else on the plane during a jump because you know that they have what it takes to be a paratrooper. In case you are not familiar with what it takes to become a paratrooper – this video explains the training. It is old but still accurate.

Hold yourself accountable to the standard

Nowadays it seems like some people are always looking for shortcuts to success – hacks for life. I am a big fan of trying to figure out ways to improve my performance by working smart versus just working hard. Many experts can help teach you better ways of doing things. But, make sure you are not cutting corners to get around standards. They exist for a reason – to make sure you are proficient. You build trust with your team members and demonstrate that you have what it takes. Remember – if you are a leader and cut corners, then your team members will do the same. Don’t be that kind of leader. Set the example by meeting the standards.

Commanding General Gavin carried a rifle in WWII which was uncommon.

3. Paratroopers bleed the same colors – red, white and blue

I have served in other US Army units, and they don’t have the same camaraderie as the All-American Division. It is a special place. My observation is that paratroopers understand that we all wear green uniforms, maroon berets, and bleed the same colors. When I was at Fort Bragg, the community experienced several tragic events to include two planes colliding that resulted in the untimely death of numerous paratroopers in the 82d. I recall the sadness of that event and the heroic deeds of many during and after the accident.

It was difficult days for the Division

Everyone came together in a special way to make it through. Nothing new for paratroopers – we have been doing this for over 100 years. The current Division Commander recently gave a speech about the unit that is well worth watching. It sums up what I said above. Paratroopers bleed the same colors – red, white and blue.

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Why the best leaders train until it hurts

In 2017 the 82nd Airborne Division celebrated its 100th anniversary. The 82nd is a great unit. I learned a lot while serving there. Lessons that I have leverage over the years. I am sharing the top leadership lessons I learned as an All-American paratrooper in the 82d Airborne Division. Last week I wrote about the first lesson – the best leaders go out the door first. Below you will find the second lesson.

It takes a lot of training to learn how to jump out of a perfectly good airplane.

Lesson two – leaders train until it hurts

The mission of the 82nd Airborne Division is to, within 18 hours of notification, strategically deploy, conduct forcible entry parachute assault and secure key objectives for follow-on military operations in support of U.S. national interests. In other words, the division goes wherever it is needed to deal with the enemies of our country. Simply put – you have to be prepared to deploy anywhere in the world at a moment’s notice. You are constantly preparing for war. It is what you do day in, and day out. This short video shows what the 82nd does to help keep our country safe.

Take care of your paratroopers

My father served in the 82d as an Infantry Lieutenant. When I arrived at Fort Bragg, I did know what I was supposed to do. I was school trained but lacked experience. I had completed the Infantry Officer Basic Course, Ranger School, and Jumpmaster School at Fort Benning. The Army prepared me as a young officer but I lacked confidence. I called my dad seeking advice about how to be successful at Fort Bragg. My father emphasized above all else that “if you take care of your paratroopers they will take care of you”. I asked him what is the best thing you can do to take care of troops. His answer was firm – don’t coddle them. Train them hard so that they are prepared for war. You must learn to train until it hurts, and then keep going. Tough love from my dad.

Paratroopers training in the mountains to prepare for combat.

In the business world, you must take care of your team

I have been in the business world longer than I was in the military. I can say with much confidence that the same advice my father offered me as a young officer is true for the business world. If you are going to be successful as a leader you must take care of your team. If you do, they will take care of you. The opposite is also true. Neglect your team and it will fall apart.

What training do your team members need?

Training my body so that I was ready for action

Training became a major emphasis for me during my time at Fort Bragg. First, I increased my physical training. Paratroopers have to be in shape. Jumping from an airplane can be physically demanding. You must be able to jump with your equipment (which weighs well over 50 pounds with a full combat load) and carry it with you wherever you go after landing. My unit conducted physical training every single morning. We did lots of push-ups, sit-ups, pull-ups, and other calisthenics. We ran a lot – miles and miles every week. The training had a specific purpose – get us into fighting shape.

You do lots of pull-ups as a paratrooper.

Getting in the best shape of my life

I worked for one company commander who had the officers perform physical training separate from our troops. At first, I thought it was odd. Shouldn’t we train with our platoons? He said the NCOs would take care of that – he was right. What I learned is that he trained us even harder than the troops. Many mornings we would start a run without knowing how far we would go. He didn’t know either. We simply ran until he got tired…which felt like never. All this physical training worked. I ended up being in the best shape of my life, fully prepared for the physical demands of airborne operations. I did not enjoy the pain of all that physical training, but it was necessary. As this video shows, running is a tradition for everyone in the 82d Airborne Division.

What training do you need to be prepared?

What about you? As a leader what skills do you need? Are you prepared for action? If the answer is yes, then good for you. Keep pushing and training hard so that you continue to mature as a leader. If not, you better get started. Your team deserves a competent and confident leader. No one likes working for someone who does not know what they are doing. If you lack the skills to lead, your team members will start to look for other opportunities. Or, they will wait for you to fail and hope you get replaced. Neither one of these scenarios is good for you. Avoid those outcomes, and do what it takes to be an effective leader. Train yourself first.

What leadership training do you need for success?

Make the most of every training opportunity

Next, I focused on operational training for my platoon. We spent a lot of time in the field and performed many airborne operations. It is difficult to simulate what it is like to jump out of a plane fully loaded with equipment, so we practiced on a regular basis. When I served as the Division Assault CP Commo Platoon Leader my unit jumped a lot – much more than most. And when we jumped – it was almost always with all of our combat equipment. Sometimes a unit will jump with only their parachutes, not their field gear. These jumps are referred to as “Hollywood” jumps.

Jumping without a lot of equipment is easier than the real deal.

Train as you fight whenever possible

“Hollywood” jumps are worthwhile training. But, as you would imagine, they are much easier than combat equipment jumps. My platoon jumped with our equipment all the time because I wanted to make sure they could handle the heavy loads we had to carry. The more practice the better was my approach. Occasionally I would hear grumbles from my platoon, but all that training paid big dividends when we performed full-scale airborne operations. My platoon was always prepared and performed magnificently when it counted. Tough love pays off.

Paratroopers loading the plan for a jump with full equipment. (U.S. Air Force photo by Tech. Sgt. Bradley C. Church/Released)

Are you training your team for success?

Do you take every opportunity that you have to train your team? It is easy to simply go through the motions. It is more difficult to train your team whenever you get a chance. They may moan and groan about it, but their performance will improve over time. No one gets better by thinking about what it takes to improve. You get better with practice, lots and lots of practice. To me, training makes a huge difference between success and failure. Good leaders train their teams so that are always improving, preparing for the next big challenge. Bad leaders do not. They let their team become lazy and complacent. Don’t be that kind of leader.

I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times.
Bruce Lee

Be sure to push yourself and the envelope

I pushed the envelope when it came to the equipment we used. We would experiment with our gear to try and get the best performance possible. Once I remember that we were having trouble getting a strong connection with our satellite radios, so we decided to jump with a much larger antenna than normal. The larger antenna would not fit into a normal rucksack or equipment bag. We had to pack it inside a Dragon Missile Jump Pack (DMJP). That meant somebody had to jump the DMJP. Several of us went through the special training required to jump this piece of equipment. In case you are not familiar with what the DMJP looks like – there is a picture below. It is a big piece of equipment, and awkward as hell to jump.

The dreaded dragon missile jump pack

Well, it came time for our next airborne operation and it was decided we would jump the larger antenna. I volunteered to jump the DMJP since leaders go out the door first. Man oh man was that jump an adventure. I immediately went into a rapid spin after exiting the aircraft door. My risers were twisted all the way down to my neck. I bicycle kicked and pulled at my risers to clear the twists. That step seemed to take forever. I almost panicked.

Some exits from the aircraft are ugly like mine was.

I could not tell how high off the ground I was

I decided to lower my rucksack and then the DMJP to avoid landing with it which would have been painful. When the DMJP reached the end of my lowering line I started oscillating more than normal. Swinging back and forth like a pendulum – not good for landing. I heard my equipment reach the ground. I hit next. Ugly landing – hit like a ton of bricks. Damn that hurt. Good news – the antenna worked well and the operation was successful. Bad news – I was sore for the next week. That landing hurt.

You set the example as a leader

Afterward several of my troops asked me about the jump. How did it go? I lied and told them that it went fine and the landing did not hurt much. Why would I stretch the truth…because I had been taught to train until it hurts, and then keep going. What can you learn from this leadership lesson? Training counts and makes a big difference. Figure out what kind of training you need to be successful, and then get after it. One final thought – don’t jump the DMJP. It sucks – trust me.

https://www.youtube.com/watch?v=yXm_kBdu_94

ATW! is designed to make you a better leader

All The Way Leadership!

How to lead your team to win a championship

The University of Virginia men’s basketball team won the NCAA National Championship this year. Unbelievable. They were one of the top seeds in the tournament, but I do not believe that many thought UVA would actually win the tournament. Especially after their historic loss to UMBC in last year’s tournament. Several experts predicted UVA would advance past the first round, but few pictured them winning it all. The experts were wrong.

Oddly enough Charles Barkley predicted that UVA would win it all.

One helluva turn around this year

UVA’s performance in this year’s tournament marked a spectacular turn around. What a difference a year makes. There are many reasons they played much better this year. I am convinced that leadership played a crucial role in their championship run. Coach Tony Bennett convinced his players that they could win it all. They believed him, and they did it. In this blog post, I will explain five reasons UVA won their first men’s basketball national championship.

UVa was crushed by UMBC in the first round of the tournament. — UVa was crushed by UMBC in the first round of last year’s tournament.

Reason #1 – everyone on the team contributed to the victories

UVA plays a different style than most teams. It emphasizes relentless defense and total teamwork on offense. They do not rely too much on any all-star players. Don’t get me wrong. The team is comprised of great players, but the team comes first. More importantly, everyone is expected to contribute. Look at the results during the tournament. Different players made meaningful contributions along the way. No single player dominated the box score which is the approach several other teams used and lost.

Diakite was the hero against Purdue. He only scored two points vs. Auburn.

Relying too much on all-stars

At work, it is tempting to rely over and over again on your all-stars. Give them the ball – they will get it done. It is not a prudent approach. What happens when you keep asking the same team members over and over again to deliver the results needed to win. Eventually, you will lose. Everyone has a bad day every now and then…even your all-stars.

Carsen Edwards played like an all-star for Purdue, but they lost to UVA.

I know this lesson all too well

On more than one occasion I went with an all-star approach and it failed. Don’t make the same mistake. Be like Tony Bennett. Emphasize teamwork and expect contributions from all team members. You will get better results.

The main ingredient of stardom is the rest of the team.
John Wooten, famous UCLA men’s basketball coach

Reason #2 – they kept putting points on the board

Tony Bennett’s teams are known as grinders. They play hard, especially when it comes to defense. What changed this year is that they kept grinding away on offense as well. Traditionally UVA was known to play a conservative style after gaining a lead. The offense would go into cruise control mode. The goal was to hold the lead and keep the score low. This approach was their Achilles heel against strong teams who could score a lot. This year they kept putting points on the board until the end.

UVA’s pack-line defense is known to be tough on opponents.

The offense was more important this year

The offense was not emphasized in previous tournaments. Not this year. They changed their approach. Instead, they kept putting points on the board until the final whistle. This year the team averaged over 70 points a game which is higher than normal. Those additional points were critical to multiple wins during the tournament. Coach Bennett had learned the lesson that offense wins championships in college basketball.

UVA Coach Tony Bennett on the sideline. Credit: Amber Searls-USA TODAY Sports

Playing conservative at the end may cause you to lose

I cannot count on my hands how many times I have watched leaders at work get conservative at the end. This mentality focuses on not losing instead of doing what it takes to win. I have fallen into this trap several times because it is appealing. We tell ourselves lies like “we got this. Let’s not mess it up by trying too hard”. Unfortunately, it is usually not the best approach. Push your team to keep putting points on the board. You may never know exactly how many points you need in the end to win.

UVA scored 80 points to beat Purdue in overtime.

Reason #3 – they scored many points with little time on the clock

Just look at the last few games UVA won for the championship. They were behind in all of them with less than a minute left in the game. Talk about having your back against the wall. Each game they took a gamble in order to win. None is more memorable than the last-second basket to tie the game against Purdue. Coach Bennett told Ty Jerome to miss his free throw so that they could tie the game and play overtime. Gutsy call – it paid off. They won.

The last-second shot ties the game against Purdue sending the game into overtime.

Reason #4 – they won key games by playing well in overtime

UVA played multiple overtime games during the tournament. They won them by outplaying the other team. UVA beat Purdue in an epic overtime game. They kept the pressure on Purdue which caused them to make errors and lose the game. Simply put, UVA played some of their best basketball in overtime. During the championship game against Texas Tech, they did not miss a single free throw. They walked away with the trophy as a result.

UVA shot 12 for 12 from the free-throw line in overtime in Championship game.

Is your team good at playing well in overtime?

What about your team. Are they at their best when overtime is required? When I was in the military we worked long hours, especially when we were deployed. The best units I knew were the ones that thrived when things were toughest. The same is true in the civilian sector. Some work requires long hours and extra effort. The teams that deliver the best results are the ones who keep grinding and get the job done despite all obstacles.

I hated every minute of training, but I said, ‘Don’t quit. Suffer now and live the rest of your life as a champion.
Muhammad Ali

Reason #5 – they were cool under pressure

One additional trait I noticed about UVA’s team this year is that they were cool under pressure. For example, Kyle Guy misses a three-point shot against Auburn but is fouled. As a result, he gets three free throws. If he makes all three – they win. He did. Later he would confess to being nervous, but you could not tell. He was cool as a cucumber at the line.

Kyle Guy played really well the last few minutes against Auburn.

Where does their calm confidence come from?

How could Kyle be so calm when stepping to the line? He was cool because Coach Tony Bennett is calm during the game, even when it does look good. Tony Bennett does not yell or scream at his team or the referees. He is remarkedly subdued. I believe that his team gets their confidence from Tony’s cool demeanor. He is calmly confident, and so are they.

Coach Tony Bennett is calm under pressure – a great trait for leaders to emulate.

The last few minutes of the game may matter most

What about your team? How do they respond under pressure? Do they remain cool and calm? Can they make the shot when it counts? DeAndre Hunter had to sink a last-minute three-point shot to tie the score in the championship game. He receives the pass and nails the shot without hesitation. Do you have team members who can do the same thing for your business? If not, then you have work to do.

The last-minute of the championship game was exciting.

What about you?

More importantly, how do you respond under pressure? As the leader – you set the tone. If you are bouncing off the walls, don’t be surprised if your team responds accordingly. That is what happened to several other basketball teams during the tournament. Their coach went into orbit rather than remain calm. Mistakes were made, and they lost. Don’t be that kind of leader. Your team deserves your best.

You set the tone as the leader

I am not saying that leaders cannot be emotional. Don’t be a robot. No one wants to work for a leader like that. Rather I am stressing the importance of staying cool when it matters most. Keep your head in the game and your wits about you so that you can make good decisions and lead your team to victory. That is what Coach Tony Bennett did this year. He was at his best when his team needed him the most. In fact, he was recently named as one of Fortune Magazine’s World’s 50 Greatest Leaders. Well deserved.

ATW! is designed to make you a better leader

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Great leaders learn and get better every year

The University of Virginia’s men’s college basketball team is going to the final four. They have not been there since 1984. That is 35 years ago. I was a young man back then. It has been a long journey for my favorite team. Full of ups and downs…and a few big losses. None bigger than the one last year that abruptly ended their season. Yet, somehow they were able to pull it off this year. In this post, I will explore the reasons why they are better this year. As you might guess – it boiled down to leadership.

UVA men’s basketball team celebrate making the final four.

Last year’s season was magical

The 2018 season was a magical one for the UVA men’s basketball team. They finished with over 30 victories. They won the Atlantic Coast Conference (ACC) tournament beating rival North Carolina in the finals. UVA entered the NCAA tournament as the #1 ranked team in the nation. They were riding high and looked unstoppable. I was confident that they would win the tournament. I told all my friends to pick them. Then disaster struck.

UVA was ranked #1 going into last year’s tournament.

Last year’s NCAA tournament was a train wreck – they should have done better

UVA faced an unknown team in the first round, the #16 seeded UMBC Retrievers. UVA was supposed to win easily. They did not. They lost badly. It was a complete disaster. I have already written about why they lost that game. Needless to say, most UVA fans were skeptical about this year. How would the team recover from a train wreck like last year?

UVA lost by 20 points even though the score was tied at halftime.

This year’s season was similar to 2018

UVA had another sensational season this year. Once again they won over 30 games and finished the season highly ranked. Unfortunately, they did not win the ACC tournament and were not ranked #1 in the country going into the tournament. But, they were a #1 seed for the NCAA tournament which meant they would face another unknown #16 seed team during the first round. I am pretty sure all UVA were like me at the beginning of the tournament – nervous that lightning might strike again.

They stumbled again in the first round but did not fall

UVA played Gardner-Webb in the first round. You have probably never heard of the Gardner-Webb Bulldogs. Neither had I. They are a scrappy three-point shooting team. By halftime, it did not look good for UVA. They were down by six points. All the announcers and analysts wondered if it was going to happen again this year. It didn’t. UVA came out in the second half and beat the Bulldogs handily. They outscored them by more than 20 points and walked away with a well-deserved win. They played better.

UVA played one helluva a second half to win this game.

The next two games went well for UVA – they were getting better

UVA also won the next two games. They beat both Oklahoma and Oregon without too much struggle. It was nice to see that the team had their swagger back and were playing well. For the next round, they faced the Purdue Boilermakers who had just beat the Tennessee Volunteers in an epic overtime game. Everyone anticipated that the UVA vs. Purdue game would be a barn burner. It was – one for the ages.

UVA gained momentum by beating Oklahoma and Oregon.

The first half against Purdue was tough

UVA did not look good the first half against Purdue. Their best shooter remained cold, and Purdue’s best shooter was hitting three-pointers. Luckily, the finished the first half almost tied. The Cavaliers went into halftime and Coach Tony Bennett decided to change the strategy. It was obvious to me that he had learned the most important lesson from last year’s loss. He made adjustments and went to “Plan B” for the second half.

UVA trailed by only a point at halftime. *(Photo by Streeter Lecka/Getty Images)*

The “B” in “Plan B” stood for Big

Coach Bennett changed his lineup for the second half. He put in taller players like Jack Salt to try to disrupt the Perdue offense. It worked, although Perdue’s best shooter, Carsen Edwards, remained hot almost the entire game. This simple change helped keep the game close, not slip away like the loss to UMBC. It was a brilliant move by Coach Bennett.

Jack Salt’s defensive play helped keep the game close.

They addressed the biggest challenge

Carsen Edwards played the game of his life against UVA. He scored 42 points. He was killing the Cavaliers with three-point shots. Coach Bennett decided to have DeAndre Hunter defend against him. DeAndre is the best defensive player in the country according to many experts. This change helped limit Edward’s impact as much as possible. Other Purdue players struggled to pick up the slack whenever Edwards could not score.

Carsen Edwards was the best player in the game.

The coach called a play that gave them a chance to win

In the final seconds of the game, it looked like the Cavaliers would not win. Purdue was up by two points with 5.9 seconds left on the clock. Ty Jerome was shooting his second free throw. If he makes the shot UVA is still down by a point and Purdue would get the ball back. Coach Bennett told Jerome to miss the shot so that they had a chance to win. If UVA could make another basket before the clock ran out they would win. The odds were not good, but Coach Bennett called the play anyway. What happened next was magic.

UVA picked up the pace when it was needed

The game went into overtime. UVA picked up their pace during overtime. They outhustled Purdue and put the pressure on them. It paid off. UVA won the game by five points. Purdue played a great game but lost in the end. I believe Coach Bennett’s leadership made the difference. He led well and his team responded. They are in the final four for the first time in 35 years.

UVA celebrates going to the final four this year.

What about you? Are you getting better as a leader?

What lessons did you learn last year as a leader? Are you applying those lessons so that your team overcomes obstacles and wins the game? In 2018 Coach Tony Bennett took a lot of heat from the press and others about his team’s dismal performance in the NCAA tournament. He leveraged the lessons learned from that experience to lead his team to the final four this year. I hope you do the same. Your team deserves it. ATW Leadership! is here to help.

Coach Bennett hugs his dad, his mentor, after the game.

ATW! is designed to make you a better leader

All The Way Leadership!