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How to avoid a historic loss when everything is at stake – Plan B

The NCAA men’s basketball tournament was excellent this year. Last year both the men’s and women’s competitions were thrilling, full of great games. This week I will talk about leadership lessons from last year’s men’s tournament. I have already mentioned this in previous posts, and I will say it again. Leaders can learn a lot from sports. Many of these lessons are directly applicable to the real world. You must have a “Plan B”.

Villanova won the 2018 NCAA Men’s basketball championship.

The wrong team won the men’s tournament last year

Villanova won another championship – their second one in three years. Winning the tournament is challenging. Winning it multiple times is really difficult. It is an impressive accomplishment. Villanova was not supposed to win the tournament. Sure they were one of the top seeds. But, they were not the top-seeded team. The University of Virginia was the unanimous #1 team going into the tournament. My mighty Cavaliers were supposed to win it all. They didn’t. In the last post, I described why a great team like UVa loses. Now I am going to describe the one major lesson we can learn as leaders from their historic loss.

UVa was crushed by UMBC in the first round of the tournament.

Major leadership lesson – have a “Plan B”…always

Things never turn out quite the way we plan them. We all know this, especially as leaders. It is extremely rare that everything goes perfectly for you and your team. You will face obstacles. It is a given. In their historic loss, UVa’s plan was not working. For several reasons, Tony Bennett’s system was failing them and they fell further behind as the game progressed. Unfortunately, they did not really have a “Plan B”, or they chose not to change their plan. They did not make the proper adjustments and paid the price. They lost. Don’t let this happen to you as a leader. You must have a “Plan B”…always. Always!!

UVa's plan was not working and the players did not know what to do. — UVa’s plan was not working and the players did not know what to do.

Leaders are responsible for having “Plan B”

Your team looks to you for leadership. Part of your many responsibilities is to determine when it is time for “Plan B’. Do not be surprised if your team turns to you and asks “what do we do now” when the current plan is not working. They will. They may wonder if they are on the right team if you do not have any ideas about what to do, much less a “Plan B”. Don’t disappoint them by choosing to ignore the signs that the current plan is not working, and tell them to just keep going. Winning teams make adjustments along the way.

Looks for signs of trouble. Everything is not always fine. (Photo by Justin Lubin/NBC)

The “everything will be fine” mentality

I have fallen into this trap many times. It is a naive approach. Don’t stick your head in the sand and hope that things will get better. Make the call. Change to “Plan B”. Of course, it is impossible to implement a “Plan B” if you do not have one. Leaders are responsible for having a “Plan B”. Don’t rely on your team’s performance to overcome the fact that you did not plan well enough to include a “Plan B”. It is not fair to them. Do your job as a leader.

Coach Tony Bennett failed to implement a Plan B during the game.

Good leaders create “Plan B” well before it is needed

Trying to make up a “Plan B” on the spot can be challenging. I am not saying it is impossible. I have served with leaders who were quick thinkers and could figure out a new plan on the spot. They were at their best when the situation around them was falling apart. But, that leadership attribute is rare. Most of us do our best thinking when things are calm, not in the heat of battle. Think about your contingencies and talk through “Plan B” with your team beforehand. This approach will give your team more confidence and better prepare them for success.

In preparing for battle I have always found that plans are useless, but planning is indispensable.
General Dwight D. Eisenhower

Your team may have “Plan B” already figured out

As the leader, you are responsible for having a “Plan B”. But, that does not mean you should avoid getting inputs from your team members. When you talk through contingency plans ask your team for inputs. Ask them questions like how should we respond if this happens. They may already have “Plan B” figured out, especially your more experienced team members. Leverage their knowledge and experience for the good of the team. Some of the best contingency plans I executed as a leader came from team members, not me. Here is an example from my own career.

Your team may already know the best answer for "Plan B". — Your team may already know the best answer for “Plan B”.

What to do when your normal approach will not work

One time my client faced a challenging situation and I was not sure what to do. She was asked to radically revamp the organization’s strategy, and to do it quickly. When I asked her how long my team had to craft the new strategy she said a month. Wow – that was fast given the size of the organization. I met with my team to discuss our approach. We laid out the timeline using our normal strategic planning process and came to the conclusion that it would take three months. We had one month, not three. Obviously, we needed a “Plan B” before we even got started.

Plan B may be your best option from the start.

Sometimes the “B” in “Plan B” stands for bold

I had no idea what we were going to do so I solicited ideas from my strategy experts. The two most junior members of the group had some ideas that just might work. They recommended we use a new approach known as design thinking to formulate the strategy. I was somewhat familiar with design thinking but had not implemented it before. Next, we would create a short powerpoint deck for the strategy instead of the normal lengthy word document. Lastly, we would repurpose time at an upcoming event to gather feedback from stakeholders in a group setting vice in separate meetings.

Design thinking requires a new way of collaborating.

Get buy-in for your “Plan B”

The plan they described was bold. Would it work? I did not know, but it was worth a shot since we did not have any better ideas. We briefed the new plan to our client. We told her it was bold but we were committed to making it happen. She was willing to try it. It was a radical shift from the normal approach, but it would achieve the result she needed.

What training do your team members need? — You need to make sure everyone understands “Plan B”.

You must commit to Plan B or your team may fail

We moved forward with “Plan B”. Many stakeholders questioned the new approach. We heard questions like is this really going to work? Why aren’t we following the normal approach? All reasonable objections. My role as the leader was to address these questions and keep the team moving. I showed my commitment by not hedging my bets. Rather I was committed to “Plan B”, and the team knew it. We were either going to be successful together, or I would take the blame if it did not work. It is a risk that you must be willing to take.

Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
Tom Peters

Some of your best results may come from “Plan B”

My team did not disappoint me, or the client. They worked hard. They made it happen. The new approach forced everyone to think differently about the solution. We came up with a much better strategy than the previous one. It was simple to understand and would propel the organization forward at a much faster pace. When our client briefed the new strategy to her boss it was a huge hit. Big success based on a bold “Plan B” from two junior team members who had the courage to share their idea.

What I learned from that experience

Afterward, I thought about what would have happened if we stuck with our normal approach. I am convinced we would have failed, just like UVa did during the NCAA Men’s basketball tournament. Make sure you always have a “Plan B”. You never know when you will need it, and your “Plan B” may end up being the better way in the long run.

Two roads diverged in a wood, and I—
I took the one less traveled by,
And that has made all the difference.
Robert Frost Poem

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How in the world does a great team lose big?

A year ago disaster struck. Millions witnessed the best men’s college basketball team in the country have a total meltdown. I watched in horror as my mighty University of Virginia Cavaliers experienced the biggest upset ever in the NCAA Men’s basketball tournament. UVA lost to the University of Maryland Baltimore County (UMBC) Retrievers by 20 points. How in the world did they lose that game?

UVA lost by 20 points even though the score was tied at halftime.

The game was not even close

I will say it again – UVA lost to UMBC by 20 points!! Many expected UVA to rally and win like the Louisville game I described in a previous post. It did not happen. The game only got worse and worse in the final few minutes. Like other alum, I turned off the television and went to bed shocked at what had just happened.

We lost by 20? We lost by 20. By 20 in the first round of the NCAA Tournament. That pretty much sums it up itself.
Devon Hall, Guard on the UVA basketball team

There are always surprises in March Madness

Upsets are common in the NCAA tournament. They happen every year. But, this loss was different. The top-seeded team lost in the first round to the lowest-seeded team. I will say that again – the #1 team lost to the #16 seeded team in the bracket. As we all now know a #1 team had never lost to a #16 seeded team before…in the history of the tournament.

UVA was the #1 seed in the South bracket. UMBC was the #16 seed.

It was a blowout of epic proportions

What in the world happened? What caused this historic loss? In this post, I will explain why they lost and what we can learn from the game. For leaders, some of the best lessons come from when things go horribly wrong.

Who has never tasted what is bitter does not know what is sweet.
German Proverb

Most college basketball games are close up until the end

It is somewhat rare that a college basketball team is losing by so many points that they do not have a chance to win. Do blowouts happen? Sure, but many games are won in the last minute. The NCAA tournament is well known for its last-second victories. They happen every year. It is one reason so many fans watch the games. They are usually exciting up to the end. In this game, the last minute did not matter. The unprecedented upset was completed well before the final whistle.

Players on the bench watch as UVA fails to rally against UMBC. — Players on the bench watch in dismay as UVA fails to rally against UMBC.

There are many reasons a sports team loses

In all sports, a team can lose for many reasons. In basketball, it is important that a team play well on both offense and defense. Coaching philosophy and strategy seem to matter a lot. Most of the best teams in the country have the best coaches. UVA falls into this category. Shooting free throws can make a difference, especially in the final minutes. Keeping your players out of foul trouble is also important. Many factors go into determining whether a college basketball team wins or loses. Great coaches pay attention to all these factors as the game progresses so that they can position their team for the win.

Coach K is well known for being a great coach during the tournament. They keep winning.

Life is not much different when it comes to winning

I believe that the same is true in life, especially in business. There are many reasons your team will win or lose. You may have a bad strategy. You may not be a good leader yet. Your team may perform poorly when it matters most. Your competitors may simply be better than you and your team. They may have a superior product, a lower price, or a better plan. The list goes on. As a leader, it is important to learn from your losses so that you do not repeat the same mistakes over and over. A leader who loses and fails to learn from his mistakes will eventually be replaced by someone who knows how to win. It is the reality we face as leaders. Win or the organization will move on to a new leader.

UVA Head Coach Tony Bennett contemplates why his team does not play well during March Madness.

Why did the UVa Cavaliers lose to the UMBC Retrievers?

There are many reasons that UVa failed to beat UMBC. They lost a key player to an injury a few days before which drew much attention. I am not convinced being down one player is why they stumbled. Instead, I believe that UVA lost badly for three specific reasons. All three of them relate directly to leadership. I admire Coach Tony Bennett for his leadership philosophy, coaching prowess and ability to win. But, he did not perform well as the leader in this situation. He admitted the same after the game.

UVa Coach Tony Bennett talking about the historic loss after the game.

1. They failed to adjust their plan when it was not working

UVa looked good at first. They opened up a nice lead and seemed to be cruising along despite missing a key player. Trouble started to show. UMBC tied the game by halftime. The score was low which is not unusual. UVa’s defense is known for keeping the score low. Something happened after halftime. UMBC caught fire, scoring a lot of three-point shots. UVa was unable to respond. They struggled to score and the gap widened. Their plan was not working, and Coach Bennett did not make any major adjustments. He kept the team playing the same defense and offense, despite the fact it was not working. His unwillingness to change the plan cost them dearly as the game progressed.

UMBC shot 50% for three pointers, much better than UVa. — UMBC shot 50% for three-pointers, much better than UVa.

2. They did not solve the biggest challenge

UVa is usually able to keep the score low, and the game close. They are not a good come from behind team, and they know it. This game was different. They were unable to stop UMBC from scoring. It was no great mystery how the other team was scoring so many points. UMBC was drilling three-point shots. One of their players, in particular, Jairus Lyles, was having the game of his life. Every shot he took seemed to score. UVa did little to adjust the defense to stop him from scoring. Jarius ended the game with 28 points, twice as many as any other UMBC player. UVa failed to solve the biggest challenge – UMBC’s ability to score three-point shots.

Jairus Lyles scores one of his many baskets on the usually tough UVa defense.

3. They did not pick up the pace when it was needed

Things got worse as the second-half progressed. With ten minutes left in the game, UVa was losing by 16 points which is a lot. It was time to rally, time to pick up the pace. They kept playing the same offense. There was a little more sense of urgency, but not the kind you would expect to see when a #1 team is losing to the #16 by 16 points with only ten minutes left. Was there plenty of time left in the game? Sure. I am simply pointing out that sometimes a team needs to pick up the pace a lot to win. If you are losing badly the last thing you should do is act like everything is fine. In this case, it was not. The situation did not improve. It got worse.

UMBC increased their intensity the second half. UVa failed to respond. Credit: Chris Keane — UMBC increased their intensity in the second half. UVa failed to respond. Credit: Chris Keane

The worst losses happen when you are expected to win

Losing sucks. I do not know any leader who enjoys losing. If I did I would recommend he or she stop leading and become a follower. The most difficult losses happen when you are expected to win. That is what happened to UVa. The game was supposed to be a cakewalk for them. They probably thought that going into the game, and paid the price. They ended up losing by 20 points. It was humiliating. The #1 team in the country lost what may become known as the worst upset in NCAA tournament history.

UMBC picked apart the UVa defense the last few minutes for easy baskets like this dunk.

You can avoid losing by not making the same mistakes

If you want to win as a leader it is important to learn from the mistakes of others. Make sure that you avoid this scenario. When you realize that your plan is not working – change the plan. Don’t hope that the situation will improve when you know deep in your heart that it won’t. Deal with the biggest challenges your team faces. Figure out what is causing the problems and fix them.

Pick up the pace so that your team can win, not lose

It is easy to fall into the trap of acting like everything is fine when it isn’t. I have witnessed this naive approach too many times to count during my career. Be a better leader. Next week I will go into more detail about how to avoid a historic loss for your team. You can do it, and we are here to help.

In the end, it was a remarkable season but we got thoroughly outplayed and that’s the reality of it. I hate for this team to lose like this. If you play this game and step into the arena, this stuff can happen.
Tony Bennett, UVA Head basketball coach

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How to motivate your team to win when facing a giant

Last year’s NCAA women’s basketball tournament was excellent. There were a lot of exciting games. The championship game went down to the wire – a true thriller. I have already mentioned this in previous posts, and I will say it again. Leaders can learn a lot from sports. Many of these lessons are directly applicable to the real world. Learning to face the giant is one of them.

The wrong team won the women’s tournament last year

Notre Dame won the women’s tournament last year. They were not supposed to win it all. Sure – Notre Dame was a #1 seed. They were expected to make the final four, but not win the tournament. The University of Connecticut women’s team was the odds-on favorite. All signs pointed to them winning it all. Just look at their performance going into the finals.

UConn destroyed several opponents going into the final game.

UConn was picture perfect going into the tournament

Notre Dame lost several games during the year. Connecticut did not. They were 32-0 going into the tournament. They have a legendary program and coach. Notre Dame – not so much. How were they able to win when they were expected to lose? This post will explore how Notre Dame was able to beat UConn in the final four.

Notre Dame women win the tournament — Notre Dame Fighting Irish hoists the NCAA championship trophy. (Photo by Andy Lyons/Getty Images)

Your team must stand tall when facing the giant

When it comes to women’s college basketball UConn is a winner. According to Wikipedia, the UConn Huskies are the most successful women’s basketball program in the nation, having won a record 11 NCAA Division I National Championships and a women’s record four in a row, from 2013 through 2016, plus over 40 conference regular season and tournament championships.

The UConn basketball arena is covered in championship banners.

The UConn coach is a legend

Coach Geno Auriemma has been there since 1985. His 1027–135 (.884) record as of March 2018 represents the highest winning percentage among NCAA basketball coaches (minimum 10 seasons), for any level, men’s or women’s. To put it mildly – they are the giant of women’s college basketball. The natural question that follows is how do you motivate your team to defeat the giant. Let’s admit it your team must stand tall when facing the giant. To do otherwise will likely result in a loss, perhaps even a devastating one.

UConn women's basketball coach Geno Auriemma has won 11 national championships. — UConn women’s basketball coach Geno Auriemma has won 11 national championships.

Your team must be convinced they can beat the giant

First and foremost your team must be convinced that they can beat the giant. The idea of winning must exist in their minds. Otherwise, it is almost certain they will lose. A team that believes it is impossible to win will lose. It is rare for a team to accidentally win when facing a formidable opponent. It just does not happen. Your role as a leader is to set the example when it comes to the proper mindset. If you do not believe your team can win it will show, and your team will notice. They will look to you for reassurance that winning is possible. Don’t disappoint them.

No one can make you feel inferior without your consent.
Eleanor Roosevelt

You need to show confidence to defeat the giant

The larger the giant you are facing the more your team will rely on you to motivate them. If you do not believe your team can win then why in the world should they. If you are afraid of the giant and show a lack of confidence, then don’t be surprised if your team responds the same way. The team feeds off the leader, not the other way around.

Famous fearless girl statue in New York City.

The leader sets the tone with words and actions

If you are waiting for your team to motivate themselves you are probably the wrong leader. You must show confidence even if in your heart of hearts you know winning is a long shot. Notre Dame was well prepared to face its giant. You can tell that Notre Dame’s coach did a great job mentally preparing her team for battle. They believed they could win, and it showed.

Notre Dame Coach Muffet McGraw, believes in being prepared.

Your team may need overtime to win

The UConn Huskies are great champions. They did not roll over and lose easily. No. As you would expect, they put up quite a fight against Notre Dame. In fact, the game ended in a tie and went into triple overtime. It is not often that games take that long to determine the outcome. In order to win Notre Dame had to play an extended game. When facing a giant like UConn don’t be surprised if you have to take your team further than they are used to going. It is the price you must be willing to pay to win.

Bottom line, you are either a risk taker, or you are not. If you don’t take risks, you will never win big.
Coach Geno Auriemma

You need to keep battling until the end, and then some

As the leader, you should prepare your team for overtime. Set the expectation beforehand that they may need to deliver above and beyond what it normally takes to win. That way they are not surprised when extra effort is required. They will be ready rather than deflated when it takes longer than normal to close.

Notre Dame beat UConn on a last second shot in triple overtime.

Great opponents will not go away quietly

In business, there are many great companies. Several of them may be your competitors. I do not know of many industries that are not highly contested. Remember that great opponents will not go away quietly. They will want the win as much, if not more than your team.

Tennessee is another legendary program that was led by Pat Summit for years.

Never underestimate your competition

It is a mistake that I have witnessed many times in my career. We thought too much of ourselves and too little of our competition. In the end, we paid the price. They won, and we lost. Avoid a losing scenario by expecting greatness from your competitors, especially the ones you know can deliver the goods. Use that narrative to help motivate your team. Tell them that they need to give their best to win. You better believe that the Notre Dame coach prepared her team by reminding them of who they were up against. They did not underestimate their opponent. Instead, they faced the giant and won.

There is no greater danger than underestimating your opponent
Lao Tzu

Are you ready to lead your team to victory? Can you defeat the giant?

What about you? Are you ready to lead your team to victory against all odds? Is your team ready to face the giant and win? I hope so. Good leaders win when they are expected to win. Great leaders know how to win, even when the odds are not good. They somehow figure out a way to face down the giant and lead their team to victory. If you are that kind of leader – congratulations. They are rare in this world. If you do not know how to lead in that way don’t worry. All The Way Leadership! is here to help.

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Can your team overcome adversity and win?

Leaders are expected to deliver success

When a leader is put in charge of a team they are expected to deliver positive results. This axiom is particularly true in professional sports. No pro sports club hires a new coach thinking that the team will have a losing season. No. The coach is there to make the team win. The fans expect no less. The same is true in business. Organizations do not put leaders in place to perform poorly. The exact opposite is true. They are expected to succeed. They must be able to handle adversity.

The Raiders hired John Gruden to win games. He is not smiling much these days.

Leaders are replaced when they fail to deliver

If leaders do not deliver positive results they are replaced. It is how the sports entertainment industry works. Every year coaches who do not win are replaced. Some sports leagues like the NFL and English Premier League are brutal on coaches. No one cares if the team does not have enough talent to win. The expectation remains the same – win. The coach or manager is fired if the team does not win. No exceptions, no excuses. The business world is not much different. Organizations cannot afford to keep losing leaders in place. Too much is at stake.

Leicester City Football Club fired their manager even after he won a miracle title for them. — Leicester City Football Club fired their manager even after he won a miracle title for them just a few years before.

Teams that win are remembered and remain

In sports, the teams that win championships are the ones we remember. Try to recall who lost the Super Bowl two years ago. Hard to do. It was the Atlanta Falcons. We are much more likely to remember that Tom Brady led the New England Patriots to the greatest come from behind victory in Super Bowl history. It was an amazing win.

The Philadelphia Eagles were surprise winners of this year's Super Bowl. — The Philadelphia Eagles were the surprise winners of last year’s Super Bowl.

Winning year after year is hard

Last year’s Super Bowl was a much different story. The Philadelphia Eagles reigned supreme. So it goes. Winners are remembered. Losers are forgotten. The business world is not much different. Companies come and go based on how they perform. The companies that succeed remain. Others disappear over time.

Lehman Brothers was once a highly respected investment company. They are gone.

Success in sports requires winning when it counts

No one really cares how a team performed during pre-season. Those games do not count for much. They are practice. Instead, success is measured by how a team performs in the playoffs. Was the team even able to make the playoffs? If not – it Wmight be time for a new coach. Were they able to win it all, and take home the trophy? Did the team win when it counted the most?

The Washington Nationals are highly successful during the season, but not in the playoffs. Credit: Geoff Burke-USA TODAY Sports

The need to succeed is the same in the business world

The same is true in business. What about your team. Did your team deliver when it mattered the most? Did you close the deal, or lose to a competitor? Were you able to make your clients successful? Did you make your financial numbers this quarter? Are you growing? Are you winning? If your team is not able to win when it counts, then you may be in trouble as a leader.

Blockbuster video failed to survive while Netflix continues to thrive.

All teams face adversity at some point

Success does not come easy. If it did every team would be successful. Many teams struggle to succeed, to deliver, to win. Why is that? All The Way Leadership! believes that many teams struggle because they do not deal well with adversity. Instead of rising to the occasion they crumble. They lose.

The Cleveland Browns are infamous for losing a lot of games.

Some perform their worse when it matters the most

They miss the shot. They fumble the ball and fail to get the first down. Great teams, on the other hand, deal well with adversity. They overcome it and make the shot. The team scores the goal. They deliver. They win.

The Eagles scored on a fourth and goal play in the Super Bowl. It changed the game.

The leader plays a critical role when adversity strikes

What is the first thing that team members do when they face adversity? They turn to their leader for guidance about the best way to handle the situation. Picture the New England Patriots going into halftime at Super Bowl LI. The one they were losing to the Atlanta Falcons big time. The likelihood of winning was remote at best.

The New England Patriots hired Bill Belichick to win Super Bowls. Credit: David Butler II-USA TODAY Sports — The Patriots Bill Belichick is known for winning. Credit: David Butler II-USA TODAY Sports

How leaders respond to adversity will affect the team

You better believe that most of the players were looking to Tom Brady and Bill Belichick for leadership. They were wondering what do we need to do to win. How were Tom and Bill acting? What were they doing? I bet they were cool-headed. They were analyzing what happened in the first half. They were mapping out a new strategy to win.

Tom Brady is known for his ability to lead his team to victory. Credit: Matthew Emmons-USA TODAY Sports — Tom Brady throws a pass during the Super Bowl. Credit: Matthew Emmons-USA TODAY Sports

The leader must keep her wits when times get tough

What about you? How do you behave when adversity strikes? How do you handle the situation? Are you able to remain calm and lead your team to victory? Or do you lose your cool and become unhinged? I am not saying that all leaders need to remain calm at all times. There are a time and a place for high energy leadership. Rather I am saying that it is important that a leader keep her wits when adversity strikes.

Tom Brady is known for his calmness under pressure while leading his team to victory.

Leading well requires that you keep your head in the game

Few people want to follow someone who loses control of himself during high-pressure situations. Some sports coaches and leaders yell and scream when put under pressure. I have worked for this type of leader. It is unsettling and usually does not end well for the team. No one wants to work for a leader who turns into the Hulk under pressure.

Bobby Knight was known for losing his mind during some games.

When you are the leader quitting is not an option – deal with adversity

Real leaders do not quit when it gets hard. Instead they dig-in. They double down. They do all that they can to lead their team to victory. In the end, they may lose, but at least they gave their best effort. Their team members and others will respect a leader who goes the distance. The one who puts it all on the line. Simply put – quitting because it gets hard is not an option when it comes to leadership. When you want to quit remember the words of Winston Churchill.

Never, never, never give up.
Winston Churchill

You are telling your team that it is okay to quit

If you quit, then you are signaling to your team that it is okay to deal with adversity by avoiding it. Which brings me full circle to my original point. In order to win, a team must be able to deal with adversity. It is a rare thing that victory comes without it. Hang in there, and lead your team effectively when adversity strikes. It will make the victory that much sweeter.

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Two trusted perspectives on the definition of leadership

Last week I wrote about the best definition of leadership. It focused on John Maxwell and Peter Drucker’s definition of leadership. This week I will share perspectives from two famous US Army Generals – Colin Powell and Dwight Eisenhower. By putting all these pieces together I think we start to appreciate both the complexity and components that comprise leadership.

Who is General Colin Powell?

General Colin Powell was one of the greatest US Army Generals in the last century. According to Wikipedia Powell was a professional soldier for 35 years. He held a myriad of command and staff positions and rose to the rank of 4-star General. Powell completed multiple combat tours in the Vietnam War. General Powell served as National Security Advisor (1987–1989), as Commander of the U.S. Army Forces Command (1989) and as Chairman of the Joint Chiefs of Staff (1989–1993), holding the latter position during the Persian Gulf War.

General Powell is a pioneer

Powell was the first, and so far the only, African American to serve on the Joint Chiefs of Staff. He was the 65th United States Secretary of State, serving under U.S. President George W. Bush from 2001 to 2005, the first African American to serve in that position. His resume as a leader is impressive. I trust his leadership perspective.

Colin Powell was the first African-American Secretary of State. (AP Photo)

What did General Powell accomplish as a leader?

The list of General Powell’s accomplishments as a leader is too long for this blog. For his service, General Powell received numerous U.S. and foreign military awards and decorations. Powell’s civilian awards include two Presidential Medal of Freedom, the President’s Citizens Medal, the Congressional Gold Medal, and the Secretary of State Distinguished Service Medal. The photo below shows his numerous military awards to include the US Army Ranger tab. In case that was not enough, General Powell has also written multiple books. I have read two of them (My American Journey, It Worked for Me: Lessons in Leadership and Life). I highly recommend both.

What is Colin Powell’s definition of leadership?

In his books, Colin Powell describes a practical view of leadership. I trust his judgment. He has more experience than most leaders. His track record speaks for itself. General Powell was highly successful in numerous leadership roles. My favorite leadership quote by Colin Powell is below. It describes the specific actions that leaders should focus on to be successful.

Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.
General Colin Powell

Powell and Drucker both believe what you do matters

General Powell’s leadership definition is similar to Peter Drucker’s. According to both of them what you do as a leader is important. Powell points out that you must be able to take care of your people and solve their problems. Otherwise, they will stop following you. In other words, competency counts and actions speak louder than words.

Solving problems is a leaders job. — Solving problems is a leader’s job.

You demonstrate leadership skills by solving problems

If you cannot, then why are you in charge. Also, it is one thing to tell your team members you care about them. It is another thing to actually solve their problems. If you do one without the other you are failing as a leader. We all probably know at least one leader who talked a big game, but never followed it up with actions. Don’t be that kind of leader. Remember Powell’s definition of leadership when you are in charge.

Army Gen. Norman H. Schwarzkopf consults with then-Chairman of the Joint Chiefs of Staff Gen. Colin Powell during Desert Shield and Operation Desert Storm. Two great modern American Generals. (U.S. Air Force photo/Tech. Sgt. H. H. Deffner)

Who was General Dwight D. Eisenhower?

General Dwight D. Eisenhower was a great US Army General. According to Wikipedia Eisenhower was an American Army general and statesman who served as the 34th President of the United States from 1953 to 1961. During World War II, he was a five-star general in the United States Army and served as Supreme Commander of the Allied Expeditionary Forces in Europe. He was responsible for planning and supervising the invasion of North Africa in Operation Torch in 1942–43 and the successful invasion of France and Germany in 1944–45 from the Western Front.

Portrait of General Dwight D. Eisenhower from 1947.

What did Eisenhower accomplish as a leader?

If you think Colin Powell’s resume is impressive, then you will be even more impressed with Eisenhower’s. He was highly successful in both the military and as a civilian. Below are five major accomplishments he achieved while in leadership positions. The list goes on, but you get the picture. “Ike” was one of the best leaders the US has ever seen. Perfect – no. Effective – yes.

Eisenhower led the Allied Forces to victory in World War II. His Army defeated Hitler.
He was one of only a few to ever earn five stars as a General in the US military.
Eisenhower served as the 34th President of the United States from 1953 to 1961. He reached the highest political office in the US.
Eisenhower ended the Korean War. He leveraged US military might to achieve peace.
Eisenhower championed the formation of the Interstate Highway System. A key element to major US economic expansion.

Presidential portrait of Dwight D. Eisenhower.

What is Dwight Eisenhower’s definition of leadership?

Like Colin Powell, General Eisenhower demonstrated a pragmatic view of leadership. Eisenhower was known for his somewhat quiet and understated leadership style. According to this Forbes article, Eisenhower had a paperweight prominently displayed on his desk in the Oval Office with a Latin inscription meaning “gently in manner, strong in deed.” Eisenhower shared many thoughts about leadership. The quote below from him is one of my favorites.

The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.
General Dwight D. Eisenhower

Eisenhower’s definition focuses on a leader’s behavior

Many underestimated Eisenhower’s leadership abilities. During World War II he was surrounded by leaders who were much bolder and gregarious. Generals like Patton, MacArthur, and Montgomery seemed to seek the limelight while Eisenhower spent his time preparing for the next battle and visiting the troops. Once he commented on why he avoided the more abrasive leadership style of other Generals.

“You don’t lead by beating people over the head; that’s assault, not leadership.”
General Dwight D. Eisenhower

Famous photo of Eisenhower visiting paratroopers before D-day invasion. — A famous photo of Eisenhower visiting paratroopers before D-day invasion.

Eisenhower’s leadership definition is correct

All The Way Leadership! agrees with Eisenhower. Your integrity as a leader is hugely important. If you lack integrity your team will not follow you. It is that simple. How you behave as a leader also factors into your effectiveness. It is difficult for anyone to follow a leader who behaves poorly. Don’t be that kind of leader. Instead, lead with integrity.

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Do you know how to rally your team to win?

I jumped off my couch yelling and screaming. To say I was excited would be an understatement. My neighbors probably thought I was crazy, but that did not matter. My favorite college basketball team had just pulled off an unforgettable victory. They were able to rally. They won on an unbelievable last-second shot. Holy Moly!! It was on 1 March 2018. What a great game! What a remarkable win!

Mar 1, 2018; Louisville, KY, USA; Virginia Cavaliers forward Isaiah Wilkins (21) and guard Kyle Guy (5) celebrate a last-second shot against the Louisville Cardinals. Virginia defeated Louisville 67-66. Mandatory Credit: Jamie Rhodes-USA TODAY Sports

The University of Virginia is my school

This decade has been an awesome one for the UVA basketball team. They have performed really well. Last year they were ranked #1 in the country. It has been decades since the last time we achieved that kind of recognition. Over the years UVA has been good, but not great.

Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great.
Jim Collins, from his book Good to Great

UVA’s leader makes them successful

The primary reason for the team’s success is the coach, Tony Bennett. Several years ago he turned the program around. Nowadays UVA is a winning program. Year in and year out – we have a winning basketball team. I wish I could say the same thing for our football team. Unfortunately, the UVA football program continues to struggle. Hopefully, that changes soon.

UVA Coach Tony Bennett on the sideline. Credit: Amber Searls-USA TODAY Sports.

Great teams win, even when they are not playing well…they rally

UVA became the #1 team last year because they won a lot of games. They did not win them all, but more than other teams. Expectations for the UVA basketball team were low at the start of the season. They were unranked. No one thought UVA would beat teams like Duke last year, but they did. The team did not play well every game, but they kept winning.

UVA spent weeks as the #1 team in the country.

How did UVA climb to the top in 2018?

There are many reasons. Coach Bennett teaches a specific approach to the game. They focus more on defense than offense. The team keeps the score down so that they always have the opportunity to win. Some critics call Tony Bennett’s coaching approach boring, but it sure does work. UVA wins games, even when they do not play well. He also teaches a specific philosophy for how the team will play the game.

UVA basketball is about humility, passion, unity, servanthood, and thankfulness.

Winning teams know how to rally when they are down

Another reason UVA won so many games last year is that they know how to rally. They were able to overcome adversity. Several times during the season it did not look like they would win. The offense was not clicking, and they were unable to score many points. During more than one game they rallied and walked away victorious. If you are going to be an effective leader, then you need to know how to rally your team to win.

https://youtu.be/5jBSzUhwvJ4

Coach Tony Bennett talks about his basketball philosophy.

The best example happened on March 1, 2018

UVA was playing Louisville. The team was not performing well. They trailed almost the entire game. In fact, they were down by several points with only seconds left in the game. Somehow they managed to win. It was a big surprise, especially to the Louisville fans. This game provides several lessons that we can learn about how to rally your team. I will describe only three of them.

The team celebrated after the win. — As you would expect the team celebrated after the win.

1. Keep your team focused when they are struggling – prepare to rally

Louisville was playing better than UVA almost the entire game. It was obvious to everyone. No matter what UVA did they could not close the gap. But, Coach Bennett kept his team focused. He did not come up with some radical new strategy to win. He kept the team playing their style, chipping away, keeping the game close. The chances of UVA winning were slim. But they still had a shot.

This graph shows the odds of UVA winning the game.

What about your team?

As the leader, how do you respond when they are struggling? Do you keep them focused on winning? If not, then don’t be surprised when you lose. The leader’s role is to inspire the team to win, no matter the odds of losing.

Talent wins games, but teamwork and intelligence win championships.
Michael Jordan

2. Craft a strategy that gives your team a chance to win

In the last few minutes of the game, Tony Bennett called several timeouts. During these breaks, he communicated the strategy to the team. Tony called the plays. He was drawing the plays on the clipboard that they ran to try and inch closer to winning. It is the same for most basketball teams. When the coach huddles the team he or she tells the team the plan. You will notice that the coach does not turn to the team and ask them for ideas. No – there is not the time for that. Instead, the coaches craft the strategy.

Coach Tony Bennett directing the team from the sidelines.

What about you?

Do you know how to craft a winning strategy, especially when your team is struggling? Don’t turn to your team for the plan. They will expect you to do that for them. Make sure you know how to deliver when it counts.

Hope is not a strategy.
Vince Lombardi

3. Call the play that will win the game

The game clock showed less than one second, and UVA was losing by two points. Louisville had the ball. They were ready to pass the ball into play. Everyone was expecting UVA to lose, especially the Louisville fans. Coach Bennett called for a tight defense to try and force an error. The Louisville player made an error – a big one. He moved down the line which is not allowed. As a result, UVA got the ball back. Coach Bennett called for a three-point shot. UVA passed the ball in for a three-point shot. The shot went up. It was not pretty. But, it went in. Three points. Game over. UVA wins. If you have not seen the highlight video. It is below, and worth watching.

Are you able to rally your team to victory?

I am sharing some observations from a team that was able to overcome adversity several times during last year’s season. Learn how to rally your team from UVA basketball team coach Tony Bennett. Keep your team focused when they are struggling, craft the strategy that gives your team a chance to win. Call the play that will win the game. As the leader, it is up to you to rally the team. Now – get out there and make it happen.

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Here is the best definition of leadership

Over the years experts have provided their own definition of leadership. Several of these make sense to me while some are difficult to follow. The longer the explanation the more suspect I am. The one definition that I found most useful is from John Maxwell. If you are not familiar with John – he is considered one of the top leadership gurus in the world. In his book, Developing the Leader Within You, John offers a simple definition. One that is easy for all of us to understand.

Leadership Is influence. That’s it. Nothing more; nothing less.
John Maxwell

Your ability to influence others…for better or for worse

I agree with John Maxwell. Leadership is all about how well you can influence others. If you are put in charge of a team, can you lead them effectively? Can you influence them enough to get the job done? If so, you are a leader. If not, it is harder to tell. You probably are not.

Influence is a double-edged sword

Good leaders influence their followers to achieve beneficial results. For example, Nelson Mandela changed a nation through his leadership. South Africa is a much better nation after Mandela’s leadership than before. In contrast – Hitler changed Germany while in charge. He left the country and much of Europe in ruins. Leaders leveraging their influence in the wrong way can cause catastrophic results. This fact is shown in some of today’s world events.

Nelson Mandela changed South Africa under his leadership. — Nelson Mandela changed South Africa through his leadership.

Some of us think we are leaders, but we actually are not

Maxwell makes an astute observation in the same book. This quote always makes me smile.

My favorite leadership proverb is: He who thinketh he leadeth and hath no one following him is only taking a walk.
John Maxwell

The quote is funny. It is also true. If nobody is following you, then you are actually leading no one other than yourself. In my career, I have worked with several leaders who thought their team was following them. In fact, nobody was behind them. No one was on board with their plan. If only the leader would have taken the time to check, he would have realized that no one was following. He was only taking a walk – alone. Make sure you do not fall into the same trap. Check to see if your team is following you. If not, stop what you are doing, and go talk with them to identify the reasons they are not. Reality check – you may be the problem, not them.

If no one is following then you are not leading. You are simply walking alone.

Peter Drucker’s definition of leadership

I am a big fan of Peter Drucker. He was one of the most respected leadership experts in the world. His book, The Effective Executive is a classic. Everyone should read it. In fact, if you have not read his book, and you are a leader, add it to your reading list for this year. It is that good. Drucker points out that there is a big difference between leading and managing. My favorite quote from him about this topic is below.

Management is doing things right; leadership is doing the right things.
Peter Drucker

Many of us are managers, not actually leaders

Drucker is drawing a clear distinction between management and leadership. I agree with him. There are several differences. I will not repeat content from two previous posts that describe the Common Management Model and the Uncommon Leadership Model. Rather, I want to point out that according to Drucker’s definition what you do as a leader is important. Many of us find ourselves in a leadership position, but we are not leading. We are managing. We are more focused on doing things right than asking ourselves if we are doing the right things. If you are a leader, follow Drucker’s advice. Spend your time wisely on the things that really matter. The activities that will drive results and make a positive impact.

Peter Drucker is the original leadership guru - his books are excellent. — Peter Drucker is the original leadership guru – his books are excellent.

Leadership is comprised of many components, not just one definition

This week I am sharing some of John Maxwell and Peter Drucker’s perspectives on leadership. In the next two weeks, I will share thoughts from two of the most famous US Army Generals in history – Colin Powell and Dwight Eisenhower. By putting all these pieces together I think we start to appreciate both the complexity and components that comprise leadership.

The good and bad news about the definition of leadership

First, here is the bad news – leadership is not easy. If it was everyone would be an effective leader. Let’s finish with the good news – leadership can be learned. That is the primary reason why All The Way Leadership! exists. To help train the next generation of leaders so that they can change the world, and make it a better place to live. We can do it.

ATW! is designed to make you a better leader

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Do you have the right mindset as a leader?

All The Way Leadership! believes a new mindset is needed. One that acknowledges that many organizations are over-managed and under-led. Too many companies are following the Common Management Model rather than the Uncommon Leadership Model. Their performance suffers, and they do not know it. There is a better way, if only they would choose to follow it.

I read a book called Mindset. In there there’s this very simple concept that Carol Dweck talks about, which is if you take two people, one of them is a learn-it-all and the other one is a know-it-all, the learn-it-all will always trump the know-it-all in the long run, even if they start with less innate capability.
Satya Nadella, Microsoft CEO

Many modern-day managers have the wrong mindset

The modern-day manager views his career as a ladder. One that he must climb in order to be viewed as successful. The picture below is the classic example. Notice three things about this manager. First – he is staring up. Looking good to his boss is more important than taking care of his people. Second – he is dressed for success. Dress for the job you want, not the one you have is the mantra. No need to roll-up your sleeves. The hard work is for others. Third – he is alone. This manager believes that the way you get ahead is by taking care of yourself first, others next.

This modern day manager is climbing the ladder - alone. — This modern-day manager is climbing the ladder – alone.

Effective leaders possess a better mindset

A high performing leader views the work world as an obstacle course. Her job is to get her team to the finish line. Think Spartan Race, Tough Mudder, or Warrior Dash races. The picture below is a good depiction of this kind of leader. She is tough, strong, and not afraid. Note three differences when contrasted with the modern-day manager. First – she is not looking up and moving on. Instead, she is leaning back to help others. Second – she is dressed for battle. She is not afraid to get her hands dirty. After all – no one wears a suit to an obstacle course race. Third – she is part of a team. She leads a group that is getting after it. Making it happen. This leader believes that if you take care of your people, they will take care of you. She is right.

The All The Way Leader helps others move ahead. Photo credit - Reebok Spartan Race — All The Way Leaders help others move ahead. Photo credit – Reebok Spartan Race

The modern world is like an obstacle course

As leaders let’s face it. We need to deal with the harsh reality of the modern world. It is an obstacle course. It is a complex maze littered with challenges that can hinder progress. Successfully navigating the course is challenging. If you are a leader – think about it. When is the last time you had an easy day, a silky smooth week, a care-free month, or a year without major difficulty? It does not exist. Leaders are expected to deliver results in this environment. I am not arguing that we have it worse off than our predecessors. Instead, I am highlighting the fact that we need all the help we can get making progress in today’s hyper-competitive world.

Getting through obstacles can be challenging.

It takes a strong team to complete the obstacle course

Effective leaders recognize the importance of teamwork. It takes a team to get through an obstacle course. Trust me. I was snookered into a Spartan Sprint race a few years ago by a friend. We had a small but mighty team. There is no way we would have finished without working together as a team. It really helped to have team members to brainstorm ideas before attempting each obstacle. If an approach did not work we came up with a new idea. We kept trying until we cleared the obstacle. We started the course as a team and finished as a team. It was an awesome feeling when we reached the end. All The Way Leadership believes the team approach is the better way to get to the finish line. Don’t go it alone. You may not make it.

Sometimes we need help getting over an obstacle.

We are here to help your team reach the finish line with a new mindset

All the Way Leadership! will continue releasing relevant content for leaders who are looking to increase their effectiveness, to get better at completing the obstacle course. We will discuss important topics like how to take care of your team members for maximum results. We will start publishing a weekly leadership journal later this year. It will contain curated content from a diverse set of leading experts. This winter we plan to launch our first online leadership course. We will do all that we can to help leaders everywhere get their team to the finish line.

Working as a team gets you to the finish line. Photo courtesy of Spartan.com

The more courses you finish, the better you become

The good news is that the more courses you and your team complete the better you will become. Your confidence will grow at each finish line. Just remember – as your career grows you will be asked to run harder obstacle courses. The length and complexity of the course will increase. If you and your team cannot handle the obstacles in front of you now, you are in trouble. When I ran the Spartan race plenty of people quit. They did not finish the course. Don’t be like that. Become an effective leader who is good at getting your team to the finish line. The leader who others turn to when they are dealing with their own obstacle course.

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Why the Uncommon Leadership Model is the better way

High-performing organizations understand that effective leadership is critical for success. Yes – management happens every day. Leadership is more important. John Maxwell, a leadership guru, likes to say, “everything rises and falls on leadership.” Last week I described the corporate culture created when an organization focuses on management more than leadership. I called this organization viewpoint the Common Management Model. This week I will provide a different view. I call it the Uncommon Leadership Model.

Organizations that emphasize leadership build better culture. — The Uncommon Leadership Model – leadership is emphasized more than management.

Leadership is emphasized – you see it and hear it

The first thing to notice about the Uncommon Leadership Model is the structure. It is not the classic pyramid that many organizations use to task organize. Rather it is an inverted pyramid. It turns the Common Management Model on its head. In an organization that thinks this way, leaders talk about their purpose – why their organization exists. Their mission statement is clear – what are they trying to do? You do not climb to the top of the ladder by managing more resources. Instead, you receive more leadership responsibility as your leadership abilities grow.

I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion.
Alexander the Great

Leaders are expected to increase their impact over time

Leaders accomplish the mission and produce results. Their impact grows over time. As a leader’s ability grows so does her career. Below is a short description of the levels in the Uncommon Leadership Level starting from the bottom. Please note that the numbers included are representative – they will vary by organization. For example, in the military, the numbers are much larger. In a start-up company, the numbers will likely be less.

Levels in the Uncommon Leadership Model

Leader – the first line of leadership. You are a team leader. Usually responsible for leading a team of 10 or fewer members. It is vital you learn the fundamentals of leadership before progressing to the next level.
Senior Leader – the next level of leadership. You are a leader of leaders. Usually responsible for a team of teams (3-5 teams) that are led by leaders. Typical responsibility includes 30-50 people. It is important you understand how to lead via your leaders. Otherwise, you will struggle at this level and may drive the people who work for you crazy.
Executive Leader – the first level of executive leadership. You are a leader of senior leaders (3 to 5 senior leaders). Your team includes many teams, multiple levels, and more complexity. Typical responsibility includes 100-150 people. Your ability to directly affect performance continues to diminish. At this level, you must be able to lead your senior leaders effectively.
Senior Executive Leader – the next level of executive leadership. At this point, you are a leader of executive leaders (3 to 5 executive leaders). Your team is big – many levels, many leaders, many teams. Typical responsibility includes 300-500 or more people. At this point in your career, you have reached rarified air and face huge expectations. You must be able to effectively lead executive leaders.
The top of the pyramid. Some organizations offer higher levels of leadership with even more responsibility. I will not include any more levels. I do not feel qualified to help leaders at these levels. If you achieve this level and need help – hire an executive coach. It is worth the investment.

The focus is on producing better results

In the Uncommon Leadership Model results matter more than resources. Your value in the organization is not measured by how many resources you have, but by the results you deliver. As a leader, you may be asked to do more with less. Greater responsibility may not equate to more resources. More management may not work in this model. Leaders focus on making things happen, not just keeping the trains running. An organization that follows this model is never satisfied with the status quo. Leaders are always looking for a better way.

Leaders are always looking for a better way.

The uncommon leadership model cultivates a healthy culture

Helping others grow is important. If you are going to succeed as a senior leader it is important that you help your leaders become more effective. You are incentivized to make them successful, not just yourself. The same is true for executive and senior executive leaders. You help yourself by helping others grow. High performers tend to thrive in this type of organization. They enjoy the constant challenge to produce better results. This focus on leadership can create a healthy culture distinguished by three characteristics.

1. Collaboration is expected in the uncommon Leadership Model

Working together across the organization is the norm. An effective leader knows when to seek help from others. Rather than limit the ideas to her own team the leader will collaborate with others and identify the best approach to accomplish the mission. I saw this characteristic firsthand when serving in the military. We worked with rival units, other branches, various services, and even different countries to accomplish the mission. The best example comes from my time spent in Bosnia. The Russians were even part of our team. Their relationships with the Serbs were critical for making the peacekeeping operations successful. Bosnia would not be where it is today as a nation without the help of the Russians, and many other countries.

The US worked with Russia during Bosnian peacekeeping operations.

2. Innovation is promoted

Effective leaders understand that innovation is critical for survival in today’s hyper-competitive business environment. If you fail to innovate your company may not exist in the future. Think of all the companies that failed to innovate and are no longer here. Amazon continues to crush competitors through innovation. In the Uncommon Leadership Model leaders always look for a better way to accomplish the mission. After action reviews are completed to identify best practices (approaches that work), and lessons learned (things that went wrong). The organization learns from its mistakes and identifies new approaches to avoid repeated mistakes.

Innovation is necessary to survive in today's business environment. — Innovation is necessary to outpace your competition in today’s business environment.

3. Empowerment is encouraged in the Uncommon Leadership Model

No one allows micromanagement. Good leaders empower their people without telling them what to do all the time. Seasoned senior leaders trust their leaders. They train their leaders so that they need minimum supervision. Good executive leaders assign responsibility to their senior leaders so that they feel empowered to make it happen. Great senior executive leaders delegate the appropriate level of decision-making authority to their leaders so that they do not require unnecessary oversight.

The Uncommon Leadership Model is the better way

All the Way Leadership! believes that the Uncommon Leadership Model is the better way to run your organization. Next week I will explain in more detail why. Strive to be different, to be better. You can do it, and we are here to help you make it happen.

ATW! will make you a better leader

I hope you join me on this journey to raise the next generation of leaders. The world is in desperate need of more great leaders. Women and men who lead with confidence, clarity, and creativity. It’s time to become the leader that your world needs. Let’s go All The Way!

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Why the Common Management Model does not work

I worked as a manager and a leader in multiple organizations for more than twenty-five years. I served as an Officer in the United States military and taught at a top-ranked university. Currently, I work for a leading management consulting company in the private industry. Over the past decade, I provided consulting services to many clients who work for the US government. Three things I have noticed working across all these different organizations. First, each one of them is unique. They have a specific mission, a way of doing business, and corporate culture. Second, they all task organize in different ways to accomplish their mission. No organization looks exactly like another. The same is true of companies across the world. Third, they all struggle to deliver results on a regular basis. High performance is not the norm. Why is that? The common management model does not work.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.
John Kotter

Many organizations focus too much on management

As John Kotter’s quote points out, most organizations are over-managed and under-led. In the upper ranks, management rules over leadership. When the focus is management a predictable corporate culture is created. It is based on what I am calling the Common Management Model (shown below). In this blog, I will describe this organizational viewpoint and the culture it creates.

Many organizations emphasize management more than leadership. It is a mistake. — The Common Management Model – organizations emphasize management more than leadership.

You climb to the top by managing more

The way you advance your career in the Common Management Model is simple – manage more. First, you start as a supervisor, someone who observes and directs the work of others. Simply make sure the work gets done. Next, you become a manager. Someone who manages supervisors. If you don’t screw up you eventually become a senior manager. During this phase, it is most important that you keep the trains running on time. If you last long enough and avoid train wrecks, you become an executive. Hopefully, by then you get a nice parking spot. You are going to need it because the majority of your time will be spent in meetings with your senior managers…making sure they keep their trains running on time.

Is the goal of your career is more than a reserved parking space? — Is the main goal of your career a reserved parking space?

Managers focus on their own numbers

In the Common Management Model, your value to the organization is measured in two ways. First – how many people work for you. Second – how much budget responsibility you have. These measures drive management behavior and corporate culture. If you want to “climb the ladder” it is vital that you find ways to get more people and more budget resources. The bigger your organization, the larger your budget, the more important you become. What you actually deliver is a by-product, typically placed on the back burner.

More is always better in the Common Management Model. — More is better in the Common Management Model.

This model creates an unhealthy culture

The way managers talk about their work is revealing. Ask one of them what they do and you will hear about the scope of their role, not the impact they create, or the results they deliver. For example, “I have 25 people working for me and I am responsible for an annual budget of $10M”. I made up the numbers. They don’t really matter other than more is better. This obsession with management can create an unhealthy culture distinguished by three characteristics.

1. Collaboration is limited

In the Common Management Model managers are not incentivized to collaborate. Rather than work together, managers stay in their own lane and play it safe. Think about it. If my goal is to get more people and more money, then why would I help others. Sure – I am going to be nice, and lend a helping hand every now and then. But, I am unlikely to help you in a meaningful way, to truly collaborate, unless it helps me. After all, if your team does not perform well, then I can make the case to senior management that your resources should be redirected my way. A turf war will ensue. If you think this does not happen. It does. I have witnessed too many of these battles over the years. They are petty and a distraction from getting the mission accomplished.

Collaboration is critical for putting the pieces together.

2. Innovation is stifled

It is difficult for an organization to innovate without collaboration. The more big brains you have trying to solve a problem, the better off you will be. If managers lack the incentive to collaborate (as described above), it is doubtful their team members will fill the void. Innovation is all about new ideas, creative solutions, and better ways of doing business. Sometimes innovation requires new thinking. Other times you simply need the right person to identify some tweaks for improving a process. Either way, the best method for innovation is through consistent collaboration. It is challenging to have one without the other. Without collaboration, teams become limited to their own thinking. Let’s face it – if no one on the team knows a better way forward, then the status quo will prevail. Keep doing the same old same old.

Consistent collaboration is critical for innovation.

3. Micromanagement is encouraged

In the Common Management Model micromanagement becomes commonplace. If more management is good, then micromanaging your team is the best method for moving up the ladder. Ask your team for constant status, watch their every move, and do everything you can to make sure it is not your fault when the trains are late one day. Am I overstating this observation? I am. But, I have witnessed micromanagement in spades over the past decade. In fact, some organizations reward their micromanagers with more responsibility.

High performing team members don't need to be micromanaged. — High performing team members don’t need to be micromanaged.

This model affects performance

The common management model avoids pushing teams toward high performance. Rather take it easy. Take it slow. Manage every step in the process. Monitor as much as you can. The good news for micromanagers is that you will rarely be surprised. The bad news is that performance suffers, and your team will come to dislike their work. No one I know wants to be micromanaged. It goes against human nature to want to be told what to do all the time.

No one wants a Drill Sergeant for a boss.

Leadership is the solution

All the Way Leadership! believes that there is a better path to take. A different model to follow. Next week I will talk about a different organization view. One that focuses more on leadership. Just so that I am clear – management in itself is not bad. It is necessary. It is important that the trains run on time. But, I believe leadership is needed for sustained high performance. That is one of the reasons the company is called All The Way Leadership!, not All The Way Management.

Learning about management is not difficult

There are plenty of good books, courses, and certifications you can obtain that will make you an expert manager. Leadership, on the other hand, is more challenging. That is one of the reasons this company exists. To help you become a more effective leader. It will make a huge difference for you, your team, and the organizations you support.

ATW! is designed to make you a better leader

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